Transformation director Work, Jobs in United Kingdom (with Salaries)

Group Director of Patient & Brand Experience
Active Care Group —Remote
- Full-time
- Hospitality
- Customer service
- Business development
Quick apply
6d
Programme Manager
ICS.AI Limited —Remote
- Up to £100,000 a year
- Full-time
- Remote
- AI
Quick apply
1d
Director of Business Transformation
Metelec Technology & Infrastructure Ltd. —Bradford
- £126,000 - £160,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Language training provided
Quick apply
8d
Director, Transformation Delivery, Business Consulting, Belfast or Derry, Londonderry
EY —Belfast
13d
Director of Planning and Transformation
NHS Scotland —Dunfermline
- £104,895 - £135,060 a year
5d
Head of PMO
Capita —Remote
- Up to £85,000 a year
- Full-time
- Remote
- Oracle
- Travel
- Communication skills
- Employee discount
Acting Assistant Director Corporate Services & Transformation
Bromsgrove District Council —Bromsgrove
- £92,906 - £96,665 a year
- Call to connect
- Employee assistance programme
7d
Assistant Director of Digital & Transformation
Cartrefi Cymru —Cardiff
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Work from home
Quick apply
6d
Transformation Consulting Associate Director
Grant Thornton UK LLP —London
- Full-time
- Business development
- Human resources
- Communication skills
Independent Non Executive Director
Police Federation of England and Wales —Leatherhead
- Hybrid work
- Leadership
- Communication skills
Quick apply
12d
Associate Director of Organisational Development, Culture & Leadership
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £112,782 - £129,783 a year
- Full-time
- Leadership
8d
Innovation Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £100 - £179 an hour
- Remote
- IT
- AI
Quick apply
Director of Quality Strategy - Europe
Veeva Systems —Remote
- Full-time
- Remote
- Sales
- Quality control
- Travel
- Work from home
Director, People Services Delivery & Transformation
Fitch Group —Manchester
- Project management
- Continuous improvement
- Human resources
Deputy Director of Public Service Change
This is Capacity CIC —Liverpool
- Hybrid work
Quick apply
Assistant Director, Transformation, Change Management, Operating Model - Corporate Real Estate and Facilities Management
Deloitte —Manchester
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Travel
Director of Digital Systems
Synapri —Remote
- £90,000 - £100,000 a year
- Remote
- Oracle
- ERP systems
- APIs
AI-Forward Product Manager — Director, AI Transformation Office
The Bank of New York Mellon Corporation —London
- Full-time
- Master's degree
- Product management
- Agile
Director of Corporate Strategy
Globe Janakantha Media & Business Services Ltd. —Glasgow
- £124,000 - £151,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Health & wellbeing programme
Quick apply
8d
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- Management
- AI
- Leadership
Quick apply

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transformation director jobs near united kingdom

Group Director of Patient & Brand Experience

Active Care Group -
Remote

Quick apply

Job details

Full-time
6 days ago

Qualifications

Hospitality
Customer service
Business development
Analysis skills
Leadership

Full job description

Creating the UK's Most Exceptional Neurorehabilitation Experience

We're looking for a Group Director of Patient & Brand Experience to join Active Neuro and lead one of the most ambitious patient experience transformations in UK healthcare.

This isn't a traditional healthcare leadership role.

We're searching for someone obsessed with customer experience. Someone who notices the little things. Someone who understands that exceptional experiences are created through every interaction, every environment, every communication and every touchpoint.

Active Neuro is one of the UK's leading providers of specialist neurological rehabilitation and complex care services. As the business continues to grow, we are committed not only to delivering outstanding clinical outcomes, but also to creating a world-class experience for every patient, family member, referrer and stakeholder who engages with our services.

We believe that exceptional care extends beyond clinical excellence. It is reflected in every interaction, every environment, every communication and every moment that shapes the patient journey.

To support this ambition, we are seeking an exceptional leader to join the business as Group Director of Patient & Brand Experience.

This is a highly visible role reporting directly to the Managing Director and will be responsible for defining, embedding and continually elevating the Active Neuro experience across every site and every touchpoint.

What you'll be working:

Working Monday - Friday
37.5 hours per week

Role Purpose:

The Group Director of Patient & Brand Experience will act as the custodian of the Active Neuro customer journey, ensuring that every interaction reflects the organisation's commitment to excellence, compassion, professionalism and innovation.

The successful candidate will demonstrate genuine customer obsession and possess an exceptional understanding of how service excellence is created, measured and sustained.

They will evaluate, design and continuously improve every aspect of the patient, family and referrer journey from first enquiry through admission, rehabilitation, discharge and beyond ensuring a seamless and consistent experience across all Active Neuro locations.

The role will also serve as the guardian of the Active Neuro brand, ensuring that all physical environments, communications, service standards and customer interactions consistently align with the organisation's brand values, positioning and strategic direction.

Through extensive site presence and regular travel, the Director will ensure that every Active Neuro location operates as a seamless orchestration of exceptional patient experience, premium hospitality and clinical excellence.

What you'll have:

We are seeking an exceptional customer experience leader with a proven track record of creating and sustaining premium service environments.

The successful candidate will demonstrate:

Significant senior leadership experience in customer experience, hospitality, luxury service, retail or brand experience environments.
A genuine and demonstrable obsession with customer experience.
Expertise in customer journey mapping, service design and experience transformation.
Experience operating across multiple sites and geographically dispersed teams.
Strong brand stewardship and experience maintaining rigorous standards across a portfolio of locations.
A keen eye for detail and an unwavering commitment to excellence.
Exceptional stakeholder engagement and influencing skills.
Strong analytical capability with experience using customer insight and feedback to drive improvement.
The ability to balance strategic leadership with operational execution.
An understanding of business development and its relationship to brand expansion and customer experience.

Experience in healthcare is advantageous but not essential. We are particularly interested in candidates who can bring world-class service thinking from hospitality, luxury brands, premium customer service organisations or other experience-led sectors.

Why This Role Matters

Active Neuro has established an outstanding reputation for clinical excellence. The next phase of growth requires an equally exceptional and differentiated customer experience.

This role will shape how patients, families, referrers and partners experience Active Neuro at every stage of their journey. It will establish a distinctive service culture, create consistency across the portfolio and ensure that every Active Neuro site delivers an experience that matches the quality of the care provided.

For the right individual, this is a unique opportunity to define and lead one of the most ambitious patient experience transformations in UK healthcare and become an brand guardian of a truly amazing brand and exceptional services.

Quick apply

Refine Your Search

transformation director jobs in united kingdom

Group Director of Patient & Brand Experience

Programme Manager

Director of Business Transformation

Director, Transformation Delivery, Business Consulting, Belfast or Derry, Londonderry

Director of Planning and Transformation

Head of PMO

Acting Assistant Director Corporate Services & Transformation

Assistant Director of Digital & Transformation

Transformation Consulting Associate Director

Independent Non Executive Director

Associate Director of Organisational Development, Culture & Leadership

Innovation Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Director of Quality Strategy - Europe

Director, People Services Delivery & Transformation

Deputy Director of Public Service Change

Assistant Director, Transformation, Change Management, Operating Model - Corporate Real Estate and Facilities Management

Director of Digital Systems

AI-Forward Product Manager — Director, AI Transformation Office

Director of Corporate Strategy

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

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