Lead engineer Work, Jobs in Upminster, Greater London (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
12h
Multi-Skilled Lead Tradesperson/Engineer
ECMS Services —London
- £50,000 - £60,000 a year
- Full-time
- Maintenance
- Driving
- Travel
- Health & wellbeing programme
Quick apply
5d
Lead Appointed Person Lifting Operations
Rainbird Crane Services Ltd —Basildon
- £75,000 - £100,000 a year
- Full-time
- Team management
- Driving
- Construction
Quick apply
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Lead Platform Engineer
Linux Recruit —London
- £90,000 - £105,000 a year
- AWS
AI Engineering Lead
Normal Computing Corporation —London
- £250,000 - £340,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
5d
Product Engineer (Series A)
Linux Recruit —London
- £100,000 - £150,000 a year
Lead HPC Engineer
Linux Recruit —London
- £75,000 - £82,000 a year
- Linux
Lead Digital Continuity & Manuf Engineer
Capgemini —London
4d
Junior Engineer
Tracer Cloud Inc —London
- Up to £70,000 a year
- Full-time
- AWS
- AI
- Python
- Annual leave
Lead Systems Engineer/Team Lead
BAE Systems —Rochester
- Up to £65,000 a year
- No degree
- In-person
- Leadership
10d
Lead Analytics Engineer
GetGround —London
- Full-time
- Hybrid work
- SQL
- Mentoring
- Python
Tech Lead (EU/UK Based - Remote)
Duvo Inc —London
- £110,000 - £220,000 a year
- Full-time
- Remote
- Management
- APIs
Lead Frontend Engineer
Acre Software —London
- Remote
- JavaScript
- Software development
- In-person
- Annual leave
- Flexible schedule
Technical Project Manager
SS&C Technologies —London
- Full-time
- Hybrid work
- Project management
- Software development
- APIs
Tech Lead Manager
Which? —London
- £84,000 - £97,000 a year
- Hybrid work
- Management
- Engineering
- Leadership
5d
Lead Customer Journey Manager
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Continuous improvement
11d
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Master's degree
- Maths
- Bachelor's degree
- Flexible schedule
Lead Engineer
NewDay —London
- Full-time
- Azure
Head of Climate Change & Sustainability
Lambeth Council —London
- £73,266 - £78,090 a year
- Full-time
- Leadership
3d

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

lead engineer jobs in upminster, greater london

Service Delivery Coordinator

Multi-Skilled Lead Tradesperson/Engineer

Lead Appointed Person Lifting Operations

Anthropic Fellows Program, AI Safety

Lead Platform Engineer

AI Engineering Lead

Product Engineer (Series A)

Lead HPC Engineer

Lead Digital Continuity & Manuf Engineer

Junior Engineer

Lead Systems Engineer/Team Lead

Lead Analytics Engineer

Tech Lead (EU/UK Based - Remote)

Lead Frontend Engineer

Technical Project Manager

Tech Lead Manager

Lead Customer Journey Manager

Anthropic Fellows Program

Lead Engineer

Head of Climate Change & Sustainability

I want to receive the latest job alerts for lead engineer in upminster, greater london

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