Assistant general manager Work, Jobs in Upminster, Gtl (with Salaries)

Venue Duty Manager – Children's Play & Family Entertainment
Little Wonder Street Ltd —Romford
- £32,000 - £35,000 a year
- Weekend availability
- In-person
- Training & development
- Cash handling
- Store discount
- Employee discount
Quick apply
4d
Sales Assistant at Tesco
The Entertainer at Tesco —Romford
- £11.30 - £12.86 an hour
- Temporary
- Merchandising
Quick apply
4d
Sales Assistant at Tesco
Rainham Essex Tesco Extra —Rainham
- £11.30 - £12.86 an hour
- Temporary
- Merchandising
Quick apply
4d
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
1d
Assistant Area Operational Manager
EMR Group —Erith
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
Quick apply
Assistant General Manager
TeamSport —Basildon
- £29,636 a year
- Weekend availability
- Bar
- Training & development
12d
Recording Studio Manager – Bookings & Operations, Hackney
Noatune Studios —London
- £30,000 - £40,000 a year
- Weekend availability
- CRM software
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
6d
Finance & Operations Assistant
SNAP (Special Needs And Parents) —Brentwood
- £28,500 - £29,500 a year
- Part-time
- Salesforce
- In-person
- Health & wellbeing programme
Quick apply
11d
Project Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Databases
- University
- Annual leave
- Work from home
5d
Logistics & inventory Coordinator
Kaizen Furniture Makers Ltd —Kelvedon Hatch
- From £28,000 a year
- Full-time
- Maintenance
- Forklift
- Cleaning
- Free parking
- Profit sharing
Quick apply
10d
Domestic Cleaner
Alexander Court Care Home —Dagenham
- £12.71 an hour
- Part-time
- In-person
- Hospital experience
Quick apply
Assistant Manager
Mare Street Market King's Cross —London
- £35,000 - £40,000 a year
- Full-time
- Bar
- Inventory control
- Restaurant management
- Employee discount
- Referral programme
Quick apply
9d
Commercial Administrator
Blackwell Earthmoving Limited —Chafford Hundred
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Data entry
Quick apply
12d
Assistant Manager, IndaPubs
Inda Pubs —London
- £45,000 - £47,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Annual leave
- Employee discount
Quick apply
12d
Assistant Manager
Hollywoodbowlgroup —Basildon
- Up to £30,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
11d
UK Office Manager & Executive Assistant
ITE MGMT —London
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Financial services
- Budgeting
- Annual leave
Quick apply
5d
Project Support - Dartford
Semperian Group —Dartford
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Hospital
- Data entry
- Annual leave
Full-Time Clinic Assistant / Phlebotomist (London)
Ultrasound Direct —London
- £27,500 - £30,000 a year
- Full-time
- Inventory control
- Customer service
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
Warehouse and Events Operations Assistant
Spook london —London
- £16 - £18 an hour
- Weekend availability
- Microsoft Word
- In-person
Quick apply

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Venue Duty Manager – Children's Play & Family Entertainment

Little Wonder Street Ltd
Romford

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year
4 days ago

Benefits

Store discount
Discounted or free food
Employee discount

Qualifications

Venue and attractions experience
Front of house supervision
Closing procedures
Shift management
Complaint handling
Assistant manager experience
Opening procedures
Customer interaction
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

Venue Duty Manager – Children's Play & Family Entertainment

Little Wonder Street – Romford

Full-time | 40 hours per week | 5 days out of 7

£32,000–£35,000 per year, depending on experience

About Little Wonder Street

Little Wonder Street is a new premium children's role-play and family entertainment venue in Romford, combining imaginative play, soft play, birthday parties and a welcoming café experience for children and their families.

We're looking for an exceptional Venue Duty Manager to become a key member of our management team and take responsibility for the smooth, safe and professional day-to-day running of the venue.

This is a hands-on management position. We are looking for someone who enjoys being visible on the floor, leading from the front and creating an outstanding experience for every family who visits us.

The Role

As Venue Duty Manager, you will be the designated manager in charge during your shifts, overseeing the operation of the venue and supporting the team to deliver excellent standards across customer service, play areas, parties, reception and general venue operations.

No two days will be exactly the same. One moment you may be coordinating a busy arrival, the next supporting a birthday party, resolving a customer query, checking venue standards or helping your team through a particularly busy period.

You'll be calm, organised and confident, with a natural ability to lead people.

Your responsibilities will include:

- Leading the day-to-day operation of Little Wonder Street during your shifts

- Opening and closing the venue

- Leading, motivating and supporting the front-of-house, play and party teams

- Allocating staff and coordinating breaks throughout the day

- Ensuring an exceptional customer experience from arrival to departure

- Overseeing reception, admissions and booking procedures

- Coordinating children's parties and ensuring they run smoothly and on time

- Monitoring play areas and ensuring excellent standards of presentation, cleanliness and safety

- Carrying out regular venue and safety checks

- Responding confidently and professionally to customer questions and complaints

- Managing incidents and following the appropriate reporting procedures

- Supporting staff training, performance and development

- Helping prepare staff rotas and ensuring appropriate staffing levels

- Monitoring stock and operational supplies

- Supervising tills, cash handling and end-of-day procedures

- Supporting the café team during busy periods while working alongside the café/kitchen lead

- Ensuring company procedures, health & safety requirements and operational standards are followed

- Supporting special events and seasonal activities

- Helping us continually improve the Little Wonder Street experience

About You

We're looking for someone who genuinely enjoys hospitality, families and creating great experiences.

You'll need to be comfortable taking responsibility for a busy venue while remaining approachable to both customers and staff.

Most importantly, you're a hands-on manager.

If reception suddenly becomes busy, you'll help. If a party needs attention, you'll step in. If a parent has a concern, you'll deal with it professionally. You'll notice the details and won't walk past something that needs fixing.

Essential

- At least 2 years' experience in a supervisory, assistant management or management role

- Experience leading a team in a busy customer-facing environment

- Excellent customer service and communication skills

- Confident handling customer concerns and complaints

- Strong organisation and time-management skills

- Ability to remain calm and make decisions during busy periods

- Experience with tills, cash handling and opening/closing procedures

- Good understanding of health & safety and operational standards

- Reliable, proactive and comfortable taking responsibility

- Availability to work weekends and bank holidays as part of a rota

Particularly desirable

Experience within any of the following would be highly valued:

- Children's soft play or role-play venues

- Family entertainment centres

- Leisure centres

- Visitor attractions

- Children's activity venues

- Hospitality or high-volume cafés/restaurants

- Birthday parties or events

Experience with staff rotas, First Aid, food safety, fire/evacuation procedures, stock control and booking/POS systems would also be an advantage.

An Enhanced DBS check may be required for the successful candidate.

What We're Looking For

We want someone who is:

Warm with families.

Brilliant with people.

Firm when necessary.

Highly organised.

Commercially aware.

Obsessed with standards.

And never afraid to get stuck in.

Little Wonder Street is being created to be somewhere families genuinely love visiting. We're looking for a manager who will take pride in the venue and help us build a fantastic team and culture from the beginning.

What We Offer

- £32,000–£35,000 salary, depending on experience

- Full-time, permanent position

- 40-hour working week

- 5 days out of 7 on a rota

- Opportunity to join an exciting new family entertainment concept from the beginning

- Genuine opportunity to grow as the business develops

- Training and development

- Staff benefits and discounts

- A varied role where you can make a real impact on how the venue operates

Apply

If you're an experienced, energetic and hands-on manager who loves creating exceptional customer experiences, we'd love to hear from you.

Please apply with your CV and a short introduction explaining why you would be a great fit for Little Wonder Street.

Pay: £32,000.00-£35,000.00 per year

Benefits:

Discounted or free food
Store discount

Work Location: In person

Quick apply

Refine Your Search

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