customer specialist Work, Jobs in upminster, gtl (with Salaries)

People Services Specialist
Arcus FM —Upminster
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
12d
Seasonal Porter
Nviro —London
- £14.45 an hour
- Full-time
- Referral programme
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
4d
Rehbilitation Specialist
Nuffield Health —Romford
- Up to £28,830 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Service Specialist
DSV —Purfleet
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
3d
Library Assistant
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Full-time
- Customer service
- Organisational skills
2d
Sales Assistant
Topps Tiles —Romford
- £11.39 - £13.35 an hour
- Weekend availability
- Sales
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
2d
Contact and Advice Centre Advisor
Chartered Trading Standards Institute —Basildon
- From £28,665 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12h
Wellness Specialist
Boots —West Thurrock
- Part-time
- Sales
- Communication skills
3d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
11d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Sales Representative
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Snodland
- £30,143 a year
- Customer service
- Employee discount
Quick apply
5d

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People Services Specialist

Arcus FM -
Upminster

Apply Now

Job details

Full-time
£35,000 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Facilities management
Microsoft Office
Human resources
Organisational skills
Payroll
Communication skills

Full job description

Why Join Us:

At Arcus FM, we place people at the heart of everything we do, and our People Team is central to building an inclusive, supportive, and high-performing culture as we continue to grow.

We’re looking for a People Services Specialist to join our team in Upminster, with a future move to Brentwood. During your probation period, you’ll be based full-time in the office, with the option to work 1–2 days from home once successfully completed.

In this role, you’ll act as the first point of contact for day-to-day HR queries, supporting both employees and managers and delivering a customer-focused service across the employee lifecycle. From onboarding through to leavers, as well as payroll support and policy compliance, you’ll play a key role in ensuring processes run smoothly and accurately.

This is a varied, hands-on opportunity, ideal for someone currently working in HR administration who is ready to take the next step in their career. You’ll also mentor the People Services Coordinator and contribute to key projects and continuous process improvements across the team.

About the Job:

What you'll be doing:

Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
Support payroll by ensuring accurate data processing and responding to payroll-related queries
Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation
Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
Act as a subject matter expert on Right to Work checks and DBS administration
Champion process improvement, support HR system usage, and deliver training where needed

To be successful you will have::

What we’re looking for:

CIPD Level 3 qualified (minimum)
Previous experience in a busy HR or People Team
Excellent attention to detail and organisational skills
Strong interpersonal and written communication skills
Comfortable handling sensitive, confidential information
Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
Proactive, adaptable, and ready to support change
Knowledge of UK employment law and payroll processes is a big plus

Why join Arcus:

We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:

Competitive salary – Circa £35,000 per annum
25 days annual leave, plus bank holidays
Annual bonus (up to 4%) - subject to performance
Matched pension contributions (5–6%)
Life assurance
Access to our industry-leading training academy
Discounts, vouchers, and financial aid programs

Ready to take the next step:

If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.

Apply Now

Refine Your Search

customer specialist jobs in upminster, gtl

People Services Specialist

Customer Support & Order Coordinator | Mon-Fri

Customer Support Coordinator – Available NOW!

Scheduling Team Member / Administrator

Seasonal Porter

Trainee Customer Resolutions Advisor

Rehbilitation Specialist

Customer Experience Specialist (Automotive)

Customer Service Specialist

Library Assistant

Sales Assistant

Customer Support Specialist (UK-Slick)

Contact and Advice Centre Advisor

Wellness Specialist

Customer Operations Specialist

Income Collection Officer

Customer Success Specialist

Remote Support Desk Operative

Sales Representative

Customer Service Agent

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