Learning and development administrator Work, Jobs in Upper Heyford, Oxf (with Salaries)

Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Banbury
- £28,392 - £31,157 a year
- Full-time
2d
Examinations Administrator
The Marlborough Church of England School —Woodstock
- £26,824 - £29,065 a year
- Part-time
- School
7d
Administrative Coordinator (Careers, Transitions & Curriculum Support)
The Cherwell School —Oxford
- £26,824 - £29,065 a year
- Part-time
- Communication skills
- School
5d
People and Systems Administrator (Part Time)
Affinity Trust —Thame
- £15,578.47 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
16h
People Services Administrator (Secondment/Fixed Term Contract)
Thames Valley Police —Kidlington
- £27,449 a year
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
- Employee discount
Apprentice Orthotist- degree level 6
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Communication skills
3d
Assistant Officer (ANPR/Filters)
OXFORDSHIRE COUNTY COUNCIL —Kidlington
- £29,064 - £31,022 a year
- Temporary
- IT
- Annual leave
- Employee assistance programme
2d
Librarian - The Buckingham School
Buckinghamshire Council —Buckingham
- Full-time
- English
- School
4d
Administrator
Elior UK —Oxford
- £28,750 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Administration Assistant – Internal Audit & Front of House
Dawsongroup —Willen
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
SPA Administrator / Call Handler - Banbury or Abingdon
Oxford Health NHS Foundation Trust —Banbury
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
8d
Housing Services Administrator
Anchor —Princes Risborough
- £28,250 a year
- Monday to Friday
- Customer service
- Employee discount
DBS Administrator (Fixed Term Contract)
Oxford Health NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Apprenticeship Trainer - Business
Bucks College Group —Aylesbury
- £31,200 - £35,880 a year
- Full-time
- English
- Education
- Classroom experience
- Free parking
- Store discount
Quick apply
5d
Site Administrator
IForce —Northampton
- £29,361.51 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
11d
Graduate Studies Administrator
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Service Administrator
Bizerba —Milton Keynes
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Complex Care Practitioner Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
1d
Admin Support Officer - Part-time
FCDO Services —Hanslope
- £29,000 a year
- Part-time
- Presentation skills
- Organisational skills
- IT
- Annual leave
2d
Receptionist and Admin Support
Pegasus Primary School —Oxford
- £25,155 a year
- Part-time
- IT
- Communication skills
- School
1d

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Patient Pathway Administrator

Oxford University Hospitals NHS Foundation Trust -
Banbury

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
2 days ago

Full job description

This B4 administrative post will be based at the Trauma Unit - Horton General Hospital in Banbury.

The post holder will be expected to provide primary administrative support to the consultants and clinicians, including booking follow up appointments, correspondence support and other administrative duties as required and as directed by the Team leader/ASM on a day-to-day basis according to service.

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder is required to assist in the provision of a professional, comprehensive, and efficient administrative service, which is effectively delivered to all patients and members of the department. This will be through supporting the clinical and administrative teams in the delivery of a comprehensive administrative service. This will involve waiting list management and validation of pathways for a speciality, in accordance with the Elective Access Policy, current RTT targets, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate.

Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
Answer all telephone calls in a timely manner and action as appropriate.
Maintain patient confidentiality at all times.
Support the Team Leader, Assistant Service Manager and Service Manager in the investigation and resolution of patient queries and complaints received direct to the service or via PALS / Complaints Department.
Book interpreters for patients prior to appointments and admissions as and when required.
Liaise with Trauma CoOrdinators to ensure patient notes are available so that all patient episodes are coded accurately and promptly.
To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide.
Any other duties at the request of the Team Leader / Assistant Service Manager / Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospital s promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales.
Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly.
Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required.
Follow the tracking procedure for the movement of all patient notes (Case Note Tracking).
On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly.
Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists
Act as the first point of contact for patients coming into the department.
Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and

explain basic medical procedures and terminology.

Book interpreters for patients prior to appointments and admissions as and when required.
Adding additional list capacity on EPR as directed by management.
Book patients as required.

Pathway Tracking

Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date

order and that reporting on performance and waiting times is robust.

Ensure Trust systems are updated with patient pathway status information and that data quality is maintained.
Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed.
Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these.
Ensure accurate information is added to EPR and other internal and external IT systems and databases, as required.

Patient Pathway

Adding additional list capacity on EPR as directed by management.
Book patients as required.

Apply Now

Refine Your Search

learning and development administrator jobs in upper heyford, oxf

Patient Pathway Administrator

Examinations Administrator

Administrative Coordinator (Careers, Transitions & Curriculum Support)

People and Systems Administrator (Part Time)

People Services Administrator (Secondment/Fixed Term Contract)

Apprentice Orthotist- degree level 6

Assistant Officer (ANPR/Filters)

Librarian - The Buckingham School

Administrator

Administration Assistant – Internal Audit & Front of House

SPA Administrator / Call Handler - Banbury or Abingdon

Housing Services Administrator

DBS Administrator (Fixed Term Contract)

Apprenticeship Trainer - Business

Site Administrator

Graduate Studies Administrator

Service Administrator

Complex Care Practitioner Coordinator

Admin Support Officer - Part-time

Receptionist and Admin Support

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