Finance associate Work, Jobs in Upper Meon Valley, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Buyer
Gulfstream Aerospace —Farnborough
- Full-time
- Bachelor's degree
- No degree
- Travel
12d
Associate Director of Contract Finance
Hampshire and Isle of Wight ICB —Eastleigh
- £79,504 - £91,609 a year
- Full-time
- Hybrid work
- Employee discount
- Sick pay
11d
Accounts Receivable Admininstrator - GB
DeLaRue NewCo Ltd GBR DRBGB —Basingstoke
- Communication skills
Quick apply
Business Development and Partnerships Officer
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Project management
- University
- School
- Employee discount
5d
Associate Category Merchandiser, Cast Iron
Le Creuset —Andover
- Full-time
- Marketing
- English
- Analysis skills
Operations Manager, AMZL
Amazon UK Services Ltd. —Havant
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
RAFAKidz Odiham Nursery Administrator
RAFAKidz —Odiham
- £13.21 an hour
- Part-time
- SharePoint
- IT
- School
- Employee discount
- Referral programme
11d
Customer Development Manager f'real
Rich Products Corporation —Andover
- Sales
- Bakery
- Computer networking
- Annual leave
Customer Development Manager
Rich Products Corporation —Andover
- Bakery
- Negotiation
- Annual leave
Associate / Senior Associate - Land Development
Thrings —Romsey
- Hybrid work
- Banking
- Life insurance
Sales Administrator/Analyst
Rehlko —Hook
- Full-time
12d
Customer Development Manager - Food Service
Rich Products Corporation —Andover
- Bakery
- Negotiation
- Annual leave
Senior Associate / Partner - Dispute Resolution
Thrings —Romsey
- Hybrid work
- Analysis skills
- Contracts
- Communication skills
- Life insurance
Customer Development Manager f'real EU
Rich Products Corporation —Andover
- Sales
- Bakery
- Annual leave
Family Associate / Partner
Thrings —Romsey
- Hybrid work
- Business development
- Communication skills
- Banking
- Life insurance
Agricultural Property Solicitor/Associate
Thrings —Romsey
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Life insurance
Programme Director
Raytheon —Fareham
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Sick pay
10d
Corporate - Senior Associate - Firmwide not London
Clarke Willmott LLP —Southampton
- Business development
- Organisational skills
- Communication skills

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

finance associate jobs in upper meon valley, ham

Contact Centre Associate

Buyer

Associate Director of Contract Finance

Accounts Receivable Admininstrator - GB

Business Development and Partnerships Officer

Associate Category Merchandiser, Cast Iron

Operations Manager, AMZL

Brand Innovation Manager

RAFAKidz Odiham Nursery Administrator

Customer Development Manager f'real

Customer Development Manager

Associate / Senior Associate - Land Development

Sales Administrator/Analyst

Customer Development Manager - Food Service

Senior Associate / Partner - Dispute Resolution

Customer Development Manager f'real EU

Family Associate / Partner

Agricultural Property Solicitor/Associate

Programme Director

Corporate - Senior Associate - Firmwide not London

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