The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.
The Internal Communications Manager is a brand-new role to the Charity and will strengthen how we connect, inform, and engage colleagues and volunteers across the organisation. You will lead the development and delivery of a clear, audience-led internal communications strategy. Working closely with People & Culture and senior leaders, you will ensure communication supports organisational change, builds engagement, and brings our values to life, helping colleagues feel informed, connected, and empowered to deliver impact.
You will manage the day-to-day delivery of internal communications and oversee the development of our internal communications channels. You will ensure our internal channels and content are accessible, engaging and fit-for-purpose, enabling employees and volunteers alike to share knowledge and celebrate success.
Most importantly, you will be motivated by our vision to find a cure for brain tumours, and you will see the power of great internal communication in keeping our people inspired, informed, and connected as we work towards our strategy for making change happen.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2 days in the office each week.
Working hours: This role is 37.5 hours per week
Benchmarked salary: c.£45,000 (dependent on level)
Please note that our office is currently based in Fleet; however, we will be relocating to Woking from 2027. Candidates should be comfortable with this future change in location.
We’re looking for an experienced internal communications professional who is passionate about engaging people and enabling change. You’ll be confident working with senior stakeholders, able to translate complex ideas into clear messages, and bring a strategic, audience first approach. You’ll enjoy working collaboratively across teams and be motivated by making a real difference in a purpose driven organisation.
• Develop and deliver an internal communications strategy aligned to organisational priorities
- Partner with your People & Culture and Marketing and Communication colleagues, key stakeholders and senior leaders to embed internal communications into organisational development and change initiatives
- Lead internal communications to ensure there is clarity and consistency for all stakeholders
- Support and coach senior leaders to communicate effectively and confidently with colleagues
- Plan and deliver a coordinated internal communications and engagement calendar
- Own and continuously improve internal communication channels to ensure effectiveness and reach
- Create clear, engaging content including leadership messaging and organisational updates
- Provide expert advice and guidance to colleagues on communication planning, audiences and channels
- Build strong relationships across teams to enable collaborative and joined-up communications
- Use data, feedback and insight to evaluate impact and improve communications
- Champion inclusive, accessible and audience-led communication approaches
- Manage internal communications resource, ensuring focus on priority activity
We encourage you to apply to the role even if you do not meet all of the criteria.
- Working in an internal communications role within a complex organisation (charity experience is desirable)
- Experience of communicating across different audiences, including volunteers and trustees
- Strong understanding of brand and organisational identity, with experience of acting as a brand champion and guardian, particularly with internal audiences, and translating values into clear behaviours and communications.
- Supporting the communication of organisational change or transformation programmes
- Working with senior leaders to shape and deliver communications
Knowledge, Skills & Abilities:
- Strong ability to develop and deliver strategic internal communications approaches
- Excellent writing and editing skills with the ability to communicate clearly and simply
- Strong stakeholder management and influencing skills
- Ability to translate complex information into engaging, audience-focused content
- Experience using a range of communication channels and tools effectively
- Understanding of how communication drives engagement, culture and performance
- Ability to use insight and data to evaluate impact and inform improvements
- Strong planning and prioritisation skills in a fast-paced environment
- Collaborative approach with the ability to build trusted relationships across teams
- Commitment to inclusive communication and accessibility
- Passion for working in a purpose-led organisation.
Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Our amazing benefits:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
Please apply by clicking the red ‘join our team’ button, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours. We'd like to encourage you not to use AI to write your cover letter as we want to get to know you, the real you!
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at [email protected].
Advert close date: 12th July 2026
First interview date and location: 21st July 2026 over Teams
Second interview date and location: 27th July 2026 at our office in Fleet
The post holder will also;
Contribute to achieving the objectives of The Brain Tumour Charity
Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
Undertake any additional and ad hoc tasks as required
Participate in team meetings and other meetings as required
Monitor and evaluate activities and provide written reports
Represent The Charity at external events in a professional manner
Work within an equal opportunities framework
Adhere to all The Charity’s policies, procedures and working
Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies.
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
