Helpdesk technician Work, Jobs in Uppingham, Lec (with Salaries)

IT Helpdesk Technician
Symcirrus Limited —Market Harborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Computer networking
Quick apply
Site Technician
BAM UK & Ireland —Market Harborough
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
11d
IT Technician
Inspire Education Group —Peterborough
- £25,407 a year
- Full-time
- Windows
- Microsoft Office
- IT
- Free parking
- Annual leave
20h
IT Technician
Lionheart Educational Trust —Birstall
- £28,604 - £31,029 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
12d
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Maintenance Technician- Multi Skilled
Northampton General Hospital NHS Trust —Northampton
- Full-time
- Maintenance
19h
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Mobile Technical Operative - Fabric
Equans —Leicester
- £28,500 a year
- Overtime
- Carpentry
- Maintenance
- Annual leave
- Employee assistance programme

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IT Helpdesk Technician

Symcirrus Limited
Market Harborough

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

On-site parking

Qualifications

TCP
Customer service
GCSE
English
Technical support
DHCP
Computer networking
DNS
Linux
TCP/IP
Communication skills
VPN

Full job description

As part of our continued plans for growth, we require a highly motivated individual to join our IT helpdesk team, to assist in day to day support tickets. You will ensure the smooth running of customers computer hardware, software and cloud based services. This will include setup, configuration and support of existing systems.

Your duties and responsibilities in this role will consist of:

The IT Support Technician role is varied and will include on the job training. Duties include:

Support external clients with their day to day IT related issues
Take telephone calls to help clients through setup or resolve issues
Log support calls via ticket system
Workstation and server support and trouble shooting.
Setting up new users and dealing with passwords resets etc
Good written English and Grammar skills are essential
Good telephone manner is essential

Preferred Skills and Experience

Strong troubleshooting and problem-solving skills with a customer-first mindset.
Excellent verbal and written communication skills to convey technical information clearly.
Exceptional customer service skills, with the ability to empathize and effectively communicate solutions to non-technical users, ensuring a supportive and understanding interaction every time.
Proficiency in supporting and configuring Windows, Mac, and/or Linux operating systems.
Experience using Microsoft 365 Admin/Partner
Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPNs).
Understanding of remote support tools and ticketing systems.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong attention to detail and ability to work both independently and as part of a team.
A passion for learning and staying updated on emerging technologies and IT best practices

Personal Qualities:

Good communication skills.
High level of attention to detail.
A good team player.
Ability to work under pressure.
Can work well independently and within a team.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (required)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk technician jobs in uppingham, lec

IT Helpdesk Technician

Site Technician

IT Technician

IT Technician

IT Service Desk Technician

Maintenance Technician- Multi Skilled

Key Accounts Administrator

Mobile Technical Operative - Fabric

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