Service desk analyst Work, Jobs in Uppingham, Lec (with Salaries)

Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
1d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
3d
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
MS Dynamics 365 Business Central Service Desk Analyst
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
1d
IS Analyst - Workplace (Security) - 6m FTC
Booker Group —Wellingborough
- Management
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
10d

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Service Desk Analyst
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Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal,…
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Curiosity and a desire to move *beyond service desk into systems*. Own and resolve 2nd line support tickets with a strong focus on user experience.
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service desk analyst jobs near uppingham, lec

Systems Analyst

Sharp UK -
Peterborough

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Free parking
Company pension
Gym membership
On-site parking

Qualifications

ConnectWise
Desktop support
Azure
Customer service
Technical support
Firewall
Virtualisation
IT support
Scripting
Computer networking
APIs
IT
Communication skills
PowerShell

Full job description

2nd Line Systems Analyst

Ready to step into systems support?

If you're a 2nd Line Analyst who enjoys problem-solving but wants to move closer to systems and automation, this could be your next move.

At Sharp UK, we’re offering an opportunity to step into a role where you’ll not only support users—but also get hands-on with the platforms that power the business, including ConnectWise and integrated systems.

What you’ll be doing

You’ll join our Internal IT Systems Team, supporting colleagues across the UK and Europe while gaining exposure to key business systems and projects.

Own and resolve 2nd line support tickets with a strong focus on user experience
Provide support across internal systems including ConnectWise, BrightGauge, QuoteWerks, Exchequer and Propel
Work closely with senior engineers to maintain, improve, and secure core platforms
Support system performance, availability and upgrades
Assist with automation, integrations, and continuous improvement initiatives
Contribute to internal IT projects across a range of technologies
Help produce reporting and management insights

You’ll be:

Moving closer to systems and application support

Gaining exposure to ConnectWise and business-critical platforms

Learning about automation, integrations, and APIs

Building skills that take you towards Systems Analyst / Application Specialist careers

What we’re looking for

Around 18+ months in a 1st/2nd line role
Strong customer focus and communication skills
Experience with Microsoft 365 and Windows environments.
A genuine interest in systems, integrations, and automation
Basic knowledge of networking, security, or scripting (PowerShell desirable).
Curiosity and a desire to move beyond service desk into systems

What you’ll gain

Hands-on experience with internal IT systems and platforms
Exposure to Azure, automation tools, and system integrations
The opportunity to develop into a Systems Analyst or Applications Specialist
Involvement in projects, not just BAU support

Who this is perfect for

A 2nd Line Analyst feeling ready for the next step
Someone who enjoys troubleshooting but wants more ownership and impact
A tech enthusiast curious about how systems connect and businesses operateIf you're looking for a role that bridges the gap between support and systems

, we’d love to hear from you.

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
Gym membership
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Peterborough

Quick apply

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