Shift leader Work, Jobs in Uppingham, Lec (with Salaries)

Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
Warehouse - Operative Nights
Evri —Peterborough
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
12d
Production Manager - 12 month fixed term contract
Morgan Advanced Materials —Corby
- Full-time
- ERP systems
- Continuous improvement
- Team management
Trainee Extrusion Operator (Blown Film)
Povoas Packaging —Kettering
- From £12.85 an hour
- 12 hour shift
- No experience needed
- Continuous improvement
- Quality control
- Free parking
- Referral programme
Quick apply
Assistant Store Manager
Company Shop Group —Corby
- £34,960 a year
- Part-time
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Activities Manager
British Summer School —Corby
- £780.42 a week
- Weekend availability
- Team management
- Leadership
- School
- Annual leave
Food Manufacturing - Operational Roles
Emmi Desserts Corby —Corby
- Full-time
- Basic maths
- In-person
- Manufacturing
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Regional Manager
WeBuyAnyCar —Leicester
- Up to £37,500 a year
- Rotating shift
- Recruiting
- Training & development
- Retail management
Quick apply
Multi Skilled Operative - Days
Bakkavor —Peterborough
- £15.67 an hour
- Overtime
- Continuous improvement
- Team management
- Recruiting
- Free parking
- Employee discount
Quick apply
Retail Management Opportunities
TK Maxx —Peterborough
- Full-time
- Team management
- Retail management
- Employee discount
Welfare Manager
British Summer School —Corby
- £780.42 a week
- Weekend availability
- Medication administration
- Mentoring
- Training & development
- Annual leave
Anti-Corruption Administrator - Cambs
Cambridgeshire Constabulary —Park
- £30,333 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Test Centre Administrator (Leicester, UK) ( 25070)
Pearson —Leicester
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
General Manager
Roxy Leisure —Leicester
- £40,000 - £45,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
13d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Work from home
4d
Operational Training Team Leader
Noble Foods Limited —Leicester
- £15.07 an hour
- Overtime
- No experience needed
- Microsoft Office
- Presentation skills
- Health & wellbeing programme
- Employee discount
Quick apply
Laboratory Support Officer Team Leader, Laboratory Services Department
Health Services Laboratories (HSL) —Park
- Up to £33,254.55 a year
- Full-time
- Annual leave
- Employee assistance programme
9h
Starbucks Manager
EG Group —Kettering
- £32,000 - £33,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee assistance programme
- Employee discount
Team Member (Stock)
NEXT —Peterborough
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Front of House Manager
The Core at Corby Cube —Corby
- £29,600 a year
- Weekend availability
- Management
- Customer service
- Computer skills
- Flexible schedule
Quick apply
7d

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Sales and Customer Services Team Leader

Cover My Insurance
Grantham

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Sales persuasion
Customer service call handling
Inbound customer enquiry call handling
Sales management
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Complaint handling
Performance management
Staff training
Professional development mentoring
Customer interaction
Outbound calling
Training & development
Sales and customer service experience
Leadership
Team motivation leadership
Communication skills

Full job description

Job Summary

We are seeking a dynamic and motivated Sales and Customer Services Team Leader to spearhead our customer engagement efforts and drive sales performance. In this role, you will lead a diverse team, ensuring exceptional service delivery while achieving sales targets. Your leadership will inspire team members to excel, foster a positive work environment, and develop strategies to enhance customer satisfaction across multiple languages and markets. This is an exciting opportunity for a proactive leader passionate about customer success and sales growth.

Responsibilities

Lead, coach and motivate a team of Sales & Customer Service Representatives to achieve individual and team sales targets.
Monitor performance metrics, identify gaps, and implement action plans to improve conversion rates, upselling activity and overall team productivity.
Provide regular training and side-by-side coaching to enhance product knowledge, sales techniques and customer service skills.
Analyse sales pipelines, campaign performance and existing customer quote activity to identify opportunities for growth and process improvement.
Oversee the team’s use of CRM systems and ensure all customer interactions, updates and policy details are recorded accurately and consistently.
Allocate and triage inbound and outbound workflows, ensuring efficient handling of enquiries, warm leads and incomplete applications.
Review complex queries and escalations, providing guidance on product features, coverage, pricing and eligibility where required.
Ensure service levels and quality standards are met, balancing both sales targets and customer experience expectations.
Work closely with management to share insights on customer needs, market trends and emerging sales opportunities across products, services and education.
Provide feedback to internal teams (e.g., underwriting, operations, marketing) to support process improvements and enhance the customer journey.
Contribute to the development and refinement of sales scripts, processes, training materials and campaign strategies.
Conduct regular one-to-one meetings, performance reviews and coaching sessions with team members.
Support onboarding and training of new hires to ensure they are fully equipped to meet performance expectations.
Foster a positive, high-performance team culture focused on accountability, customer satisfaction and commercial success.
Provide phone-based support when required, including handling inbound and outbound customer calls to maintain service levels, offer cover for absences, and demonstrate best-practice sales and service behaviours.
Facilitate/complete UAT Testing for new products and product enhancements
Complaints management for customer service/sales at point

Requirements

Proven expertise in sales and customer service, with the ability to coach others in effective sales techniques and customer engagement.
Demonstrated ability to understand customer needs and guide teams in delivering tailored solutions
Exceptional written and verbal communication skills, with the ability to convey information clearly and influence both customers and internal stakeholders.
Strong proficiency with CRM systems and sales tools, with the ability to analyse data, monitor team performance, and ensure accurate documentation.
Excellent interpersonal and leadership skills, with the capability to foster teamwork, provide constructive feedback, and motivate staff.
Fast learner, able to absorb new product information, tools, and processes quickly—and support team members in doing the same.
Resilience, adaptability and strong problem-solving skills, with the ability to remain calm and solution-focused under pressure.
Advanced objection-handling skills, and the ability to coach team members on managing challenges and converting difficult conversations into sales opportunities.

Join us as a Sales and Customer Services Team Leader where your energy, leadership, and strategic insight will shape outstanding customer experiences while driving our business forward!

Full-time hours are 35 per week/5 days per week. Working hours will be on a rota basis, with shifts scheduled between 8:00am and 8:00pm, Monday to Sunday.

Pay: £32,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in uppingham, lec

Sales and Customer Services Team Leader

Warehouse - Operative Nights

Production Manager - 12 month fixed term contract

Trainee Extrusion Operator (Blown Film)

Assistant Store Manager

Activities Manager

Food Manufacturing - Operational Roles

Regional Manager

Multi Skilled Operative - Days

Retail Management Opportunities

Welfare Manager

Anti-Corruption Administrator - Cambs

Test Centre Administrator (Leicester, UK) ( 25070)

General Manager

Home Customer Service Advisor

Operational Training Team Leader

Laboratory Support Officer Team Leader, Laboratory Services Department

Starbucks Manager

Team Member (Stock)

Front of House Manager

I want to receive the latest job alerts for shift leader in uppingham, lec

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