Who are Heatable?
We are an industry-leading, national renewables business and we’re expanding our product profile to include solar PV, battery storage, Air Con but to name a few.
Using technology and digital marketing channels, we facilitate super competitive and high-quality installations throughout the UK, all from our HQ in Warrington.
Our unique and revolutionary way of working combined with UK exclusive products is what gives us the upper hand over the industry and means we are growing at a phenomenal rate.
As we continue to grow, we want to attract the very best people out there who want to be part of something huge, so if this sounds like you, then please get in touch - we'd love to discuss this exciting and unique opportunity with you.
- The biggest criteria for this role is: Energy, Ambition and a VERY positive attitude.
Job Description
We need an awesome, motivated, engaging and non-robotic Sales / Lead Executive to make and receive calls from our organically generated customer base and provide more information and reassurance to help consumers through their buying experience.
All calls are to potential customers who have specifically requested assistance, quotations or have not quite made it through our digital process. No cold calling here!
This couldn't be further from a 'call centre' position, and you'll be working in a casual (but super hardworking) environment.
We are proud of our digital journey, the team and our business however not everything can be done by computers; the successful candidate will be responsible for-
General responsibility:
- Outbound and Inbound sales calls
- Outbound and Inbound leads calls
- Manage and maintain your own workload
- Enter and process customer orders, supporting their buying experience
- Payment processing and general administrative duties
- Handling of general customer service enquiries
- Provide instant digital quotes to customers using our online system
To work here, you must have:
- A positive mental attitude towards your work
- Reasonable understanding of Microsoft tools
- An outstanding phone and customer service manner (it’s informal friendly vibes here)
- Customer experience would help, but not always essential as we train and support
- A desire to achieve and deliver high levels of customer service and support
You’ll simply need to bring the right attitude, a willingness to learn and appreciate what is a unique and varied role within a company already fulfilling its huge potential. And yes - we have Air con in the office!!
Want to know more about working at Heatable?
See what some of our teammates have to say
Jon & Rob - Customer Service - https://youtu.be/qQCdG_XGP60
Liv Broadhurst - Head of Culture - https://youtu.be/HtDYd1yhPMk
Ben Price - Our Co-Founder - https://youtu.be/U0TFPGgsmJc
Still reading?
If you think you fit the bill for this role, please kindly write us a cover letter explaining why and any relevant experience you have or traits you think you’ll bring to our business.
We're fortunate to receive huge volumes of applicants for roles here at Heatable, so a well put together cover letter might just swing you that interview.
Job Types: Full-time, Permanent
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- On-site parking
Licence/Certification:
- UK Driving Licence & Own Transport (preferred)
Work Location: In person
