It infrastructure support technician Work, Jobs in Uttoxeter, Sts (with Salaries)

2nd Line IT Support Engineer
Evolve IT Support Ltd —Uttoxeter
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Quick apply
2d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
6d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Trainee GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Senior IT Technician
Shaw Education Trust —Stoke-on-Trent
- £33,700 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- IT
- Free parking
- Store discount
Quick apply
6d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
2d
IT Technician
Sumer —Stoke-on-Trent
- Hybrid work
- Azure
- Windows
- Scripting
Quick apply
7d
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
3d
HOP Technician
M Group —Derby
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Overhead Line Technician – LE1
Balfour Beatty —Derby
- Hybrid work
- First Aid Certification
- Construction experience
- In-person
- Annual leave
Control, Electrical and Instrumentation Technician
SI Group —Wolverhampton
- £33,000 - £45,000 a year
- Hybrid work
- Maintenance
- Computer networking
- IT
- Free parking
- Life insurance
Quick apply
22h
Foreman
Balfour Beatty —Derby
- Hybrid work
- Supervising experience
- First Aid Certification
- Driving
- Annual leave
Senior Planner (13068)
Tilbury Douglas —Coalville
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Senior Planner
Tilbury Douglas —Coalville
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Senior Engineer
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
Senior Engineer (Tunnels)
COWI —Derby
- Full-time
- Hybrid work
- Supervising experience
- IT
- Gym membership
9d
Apprentice SHEQ Advisor
Enisca Browne —West Hallam
- £16,972.80 - £29,182.40 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
Quick apply
Senior Engineer (Civil / Structural)
COWI —Derby
- Full-time
- Hybrid work
- Engineering
- Master's degree
- IT
- Gym membership
9d

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it infrastructure support technician jobs near uttoxeter, sts

2nd Line IT Support Engineer

Evolve IT Support Ltd
Uttoxeter

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
2 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Customer service
Software deployment
CCNA
Windows
DHCP
CompTIA Network+
IT support
Ticket management systems
Computer networking
DNS
SharePoint
Classroom experience
IT
TCP/IP
Communication skills
PowerShell
Active Directory
Intune

Full job description

Job Description

We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.

The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.

This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.

Key Responsibilities

Technical Support

Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.

Microsoft 365 Administration

Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.

Networking Support

Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.

Education Technology Support

Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.

Team Working

Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.

Essential RequirementsExperience

Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.

Technical Knowledge

Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.

Personal Skills

Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.

Desirable Requirements

Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.

Working Arrangements

Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).

Location: Academy Trust schools based in and around Uttoxeter

Contract: Full Time, Full Year

Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00

Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.

DBS Check: Enhanced DBS required

Why Join Us?

Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.

How to Apply

To apply, please email your CV and cover letter to [email protected].

Pay: £28,000.00-£30,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

it infrastructure support technician jobs in uttoxeter, sts

2nd Line IT Support Engineer

IT Infrastructure Support Technician

2nd Line IT Support Technician

GIS Technician

Trainee GIS Technician

Senior IT Technician

2nd Line Support Technician

IT Technician

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

HOP Technician

Overhead Line Technician – LE1

Control, Electrical and Instrumentation Technician

Foreman

Senior Planner (13068)

Senior Planner

Senior Engineer

Senior Engineer (Tunnels)

Apprentice SHEQ Advisor

Senior Engineer (Civil / Structural)

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