Department: Quality, Technical and Compliance
Reporting to: Sustainability Coordinator
Location: London, Hybrid
Your role in the JoJo story…..
You will support the delivery of JoJo’s sustainability strategy, responsible sourcing commitments, and ethical trade goals by playing a key part in managing Preferred Materials certification, supporting ethical compliance, and driving continuous improvement in our global supply chain.
A peek into your daily adventures:
Sustainability & Preferred Materials Management
Support the delivery of JoJo’s sustainability roadmap, helping to achieve both environmental and responsible sourcing objectives.
Coordinate sustainability-related data collection, analysis, and reporting for internal targets, regulatory requirements, B Corp certification, and annual sustainability reporting.
Lead the administration and continuous improvement of JoJo’s Preferred Materials management and framework.
Manage certification programmes, including GOTS, GRS, FSC, ensuring suppliers maintain valid certifications and documentation.
Support supply chain traceability initiatives, helping improve transparency and visibility of materials and manufacturing processes.
Collaborate with Buying, Design, Technical and Marketing teams to embed sustainability, traceability, and green claims requirements into business processes and everyday decision-making.
Engage with suppliers to support the adoption of Preferred Materials and traceability requirements
Manage and monitor environmental performance through the supplier Sustainability Self-assessment Questionnaire and identify opportunities to reduce environmental impact.
Develop and maintain sustainability policies, SOPs, and training materials, ensuring they remain up-to-date and accessible.
Provide support across sustainability initiatives as required.
Ethical Trade & Code of Practice Audit Management
Support internal and external reporting for JoJo Ethical Trade Strategy, ETI Membership, Modern Slavery Reporting and other ethical trade projects.
Provide research and insights on ethical trade and human rights issues, sharing relevant findings with internal teams.
Organise new factory onboarding meetings to communicate JoJo’s Code of Practice requirements.
Maintain and update the audit database; produce monthly analytical reports for the business.
Assist in audit planning and scheduling in collaboration with the Code of Practice team.
Conduct initial review of Code of Practice audits, highlight risks, and escalate issues to senior management.
Coordinate meetings with buyers and suppliers to review audit results, ensuring corrective action plans are implemented and monitored.
Track audit outcomes, working with suppliers and auditors to close non-compliances and drive continuous improvement.
Provide regular updates to commercial teams on factory audit status through scheduled and ad hoc reporting.
Skills that make you shine:
Experience in sustainability, responsible sourcing, ethical trade, compliance, or supply chain support, ideally within retail, fashion, textiles, or consumer goods. (Desirable)
Good understanding of sustainability and ethical trade principles, including certifications such as GOTS, GRS, FSC, and supply chain traceability.
Strong analytical and organisational skills, with the ability to manage data accurately, maintain records, and meet deadlines.
Confident communicator able to build effective relationships with internal teams, suppliers, and external partners.
Ability to identify risks or non-compliances, escalate issues appropriately, and support continuous improvement.
Strong attention to detail, a proactive approach, and good working knowledge of Microsoft Office, particularly Excel.
A genuine interest in sustainability, responsible sourcing, and ethical business practices.
Just to give you a taste of our culture, we’ll be looking for you to:
Be a brand ambassador, safeguarding our values and ethos.
Demonstrate honesty and respect in every interaction.
Foster collaboration and open, active listening
Take ownership of all aspects of the role.
Perks and Benefits:
Hybrid Working - up to 3 days in our Battersea Office
Enjoy 25 days' annual leave plus all bank holidays
Extra day of annual leave for each year you’re with us, up to 38 days.
Is it your birthday? Take it off and celebrate!
Helping plan for the future - enhanced pension scheme.
Get on the move - cycle to work scheme.
Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
Saving scheme with Smart Money Cymru.
Flexible work options.
Enjoy fabulous social events.
Give back with volunteer days to support our communities.
Prioritise your well-being with our Health and Wellbeing hub.
Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
We love our products! Enjoy:
40% off JoJo branded lines
25% off full-price NEXT products
10% off NEXT Beauty products
Up to 10%off most branded products
Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.
Want to know more about JoJo?
We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.
As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.
We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.
