Company Description
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?
At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
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Trusted information that shapes the industry and informs investment
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Intelligence and advice that guides and influences strategy
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Advertising that grows reputation and establishes thought leadership
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Custom content that engages and prompts action
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Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit informatechtarget.com and follow us on LinkedIn
Job Description
This role is based in our London, Blackfriars office.
As our Transformation Programme Manager you will support the delivery of Transformation Programmes within the Transformation Management Office (TMO), focusing on tactical and strategic execution, stakeholder enablement, and successful implementation of transformational initiatives. Current programmes include Fulfilment and Finance enablement, building resilience by implementing tactical solutions and enablement of readiness for larger-scale CRM and ERP functionality implementations as a future state.
Key Responsibilities
Programme Delivery Support:
Serve as a key delivery resource for Transformation Programmes, ensuring tactical execution aligns with strategic programme requirements and outcomes
Support the Transformation Director and senior Transformation leadership in coordinating delivery activities across the transformation portfolio
Work within the Transformation Management Office (TMO) framework to ensure consistent delivery approaches and reporting
Tools and Systems Implementation Delivery:
Apply hands-on experience in delivering system implementations across multiple user groups and international locations
Support configuration, testing, training, and deployment activities to ensure successful system adoption
Coordinate with technical teams and business users to facilitate smooth implementation processes
Transformational Change Enablement:
Enable transformation initiatives with a focus on people change, learning, and user adoption
Support the design and delivery of change enablement activities, including training programmes, communication plans, and adoption strategies
Facilitate workshops and engagement sessions to drive understanding and readiness for change
Dependency Coordination:
Work closely with programme peers and the Transformation Director to identify, track, and resolve dependencies across workstreams
Support integration activities to ensure seamless delivery across the transformation portfolio
Escalate risks and issues appropriately to maintain delivery momentum
Stakeholder Engagement:
Build and maintain relationships with stakeholders across the organisation, including business leaders, subject matter experts, and end users
Facilitate stakeholder workshops and working sessions to gather requirements, validate solutions, and drive decision-making
Communicate programme progress, risks, and achievements to diverse audiences, including journalists, marketers, salespeople, product managers, and data scientists
Tactical Execution & Programme Support:
Execute day-to-day programme activities, including planning, tracking, and reporting on deliverables
Support the Transformation Director in maintaining strategic alignment while ensuring tactical delivery excellence
Prepare status reports, dashboards, and presentations for programme governance forums
Process & Structure Implementation:
Implement programme processes, tools, and rhythms to bring structure to complex delivery environments
Support the establishment of governance frameworks, reporting cadences, and decision-making forums
Balance structure with flexibility to enable innovation and adaptability
Team Enablement:
Support the development of collaborative, self-organising team practices within programme workstreams
Facilitate team ceremonies, retrospectives, and continuous improvement activities
Coach team members on programme processes, tools, and ways of working
Continuous Improvement & Adaptation:
Support regular programme evaluations, health checks, and lessons learned sessions
Gather feedback from stakeholders and teams to identify opportunities for course correction
Contribute to the evolution of programme delivery approaches based on insights and changing needs
Qualifications
Essential:
3+ years of experience in a Programme Delivery, Transformation Manager, or similar transformation delivery role
Hands-on experience supporting ERP or CRM system implementations across multiple user groups and international locations
Experience delivering complex transformation programmes involving people change and adoption activities
Proven ability to work with cross-functional teams, including sales, marketing, editorial, product, and technical teams
Strong facilitation and coordination skills, with the ability to bring structure to ambiguous situations
Practical experience applying Agile methodologies, tools, and ceremonies in programme delivery contexts
Ability to manage ambiguity, adapt to change, and maintain stakeholder confidence through effective communication
Exceptional communication skills with the ability to engage diverse professional profiles and senior stakeholders
Demonstrated ability to support self-organising teams and collaborative working practices
Experience with programme management tools and platforms
Desirable:
Familiarity with ADKAR or similar change management frameworks
Experience working in media, publishing, events, or B2B information services environments
Certification in Agile methodologies (e.g., Scrum Master, Agile Practitioner)
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, colour, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
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Broader impact: take up to four days per year to volunteer, with charity match funding available too
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Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
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Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
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A flexible range of personal benefits to choose from, plus company funded private medical cover
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A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
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Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
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Recognition for great work, with global awards and kudos programmes
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As an international company, the chance to collaborate with teams around the world
