Center manager Work, Jobs in Victoria, Gtl (with Salaries)

Relationship Manager - Grata
Datasite —London
- Full-time
Senior Manager of Well-Being
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Project management
- Employee discount
- Flexible schedule
General Manager
Wawa, Inc. —Hertford
- £75,000 - £90,000 a year
- Weekend availability
- Customer service
- Food service
- Leadership
- Annual leave
- Employee discount
5d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Sr Manager, PayPal+ UK Lead
paypal —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
- Annual leave
Workplace Manager
Synthesia —London
- Full-time
- Organisational skills
- Communication skills
- Office experience
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Facilities Manager – London
World Team USA —London
- Maintenance
Localisation Project Manager
Bumble Inc. —London
- £90,000 - £120,000 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
Quick apply
2d
Program Manager – Global Product Portfolio & Operations
HeadFirst B.V. —London
- £5,000 - £8,000 a month
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
Quick apply
Senior Talent Acquisition Partner
Dust —London
- £70,000 - £100,000 a year
- Full-time
- Bar
- AI
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
People Advisor
Vertex Pharmaceuticals —Paddington
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
6d
Manager, People Operations EMEA
BlackLine —London
- Temporary
- Hybrid work
- PMP
- Project management
- Bachelor's degree
12d
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Senior Manager Medical Information
Vertex Pharmaceuticals —Paddington
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- In-person
12d
Client Delivery Manager
Finova —London
- Hybrid work
- Travel
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
9d
People Communications & Engagement Manager, EMEA (Maternity Cover)
Michael Kors —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Office
- Project management
- Presentation skills
- Employee discount
Manager for Academic Affairs - NYU London
New York University —London
- Full-time
- Computer literacy
- Microsoft Office
- Computer skills
- Annual leave
Manager - Financial Crime Project Manager
American Express —London
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Life insurance
7d

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Relationship Manager - Grata

Datasite -
London

Apply Now

Job details

Full-time

Full job description

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing

and more. Here you’ll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth.

Apply for one position or as many as you like. Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish.

Get started now, we look forward to meeting you.

Job Description:

Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.

We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.

We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients’ organizations. As Grata’s lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.

Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays.

At Grata, we will expect you to:

Combine commercial and engagement strategies throughout each client’s annual life cycle to achieve consistent growth in your book. Your north star metric will be your book’s NRR.
Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer’s lifetime.
Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account.
Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts.
Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback.
Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores.

What we are looking for:

You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells.
Proven proficiency engaging directly with customers and working independently.
Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients’ business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change.
Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers.
Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business.
Confident, high energy, self-motivated, and a true team player.
Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams.
A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS
You embrace our values. You’re thoughtful, selfless, and responsive.

Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

Apply Now

Refine Your Search

center manager jobs in victoria, gtl

Relationship Manager - Grata

Senior Manager of Well-Being

General Manager

PRADA Senior Client Advisor MRTW, Selfridges

Sr Manager, PayPal+ UK Lead

Workplace Manager

Guest Service Manager

Facilities Manager – London

Localisation Project Manager

Program Manager – Global Product Portfolio & Operations

Senior Talent Acquisition Partner

Global Talent Acquisition Senior Manager – Operations CoE

People Advisor

Manager, People Operations EMEA

PRADA Client Advisor Shoes, Selfridges

Senior Manager Medical Information

Client Delivery Manager

People Communications & Engagement Manager, EMEA (Maternity Cover)

Manager for Academic Affairs - NYU London

Manager - Financial Crime Project Manager

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