Job Description – Office Manager
Company Profile:
TLMC (The London Management Company) is an independent residential Property Management company, looking after private UHNW clients in Prime Central London. We operate in the Super Prime & Prime markets in Central London & Surrey with in-house Housekeeping, Specialist Cleaning, Maintenance & Project Management teams. We also have a sister business and office in Manhattan, The New York Management Company (NYMC).
We are a fast paced and dynamic environment, and this role is best suited to a team player who has acute attention to detail, is well organised, able to problem solve, multi-task and prioritise effectively.
Role and Responsibilities:
The role is a full time, permanent position of 40 working hours per week, working from our office Headquarters in Fitzrovia, W1, Monday to Friday 08:30am-17:30pm.
Outlined below are the roles and responsibilities for the position of Office Manager for The London Management Company (TLMC).
Specific Responsibilities:
Office Administration & Operations:
· Lead an upcoming office move including; coordination of suppliers, logistics, infrastructure set up, Landlord & project management coordination, establishing new processes etc
· Oversee day-to-day office operations including ordering supplies, managing incoming/outgoing mail, packages and deliveries both for clients and team members.
· Act as the primary point of contact for office-related queries, liaising effectively with internal teams, suppliers, and external stakeholders.
· Meet and greet duties for visitors to the office, including meeting room preparation as required.
· Manage office stocking, ensuring sufficient levels of groceries, toiletries, sundries, and other essential items are maintained at all times.
· Take primary responsibility for organising office maintenance, housekeeping and organisation, including coordinating repairs, managing service providers, overseeing security arrangements (e.g. alarm systems, access control), and ensuring effective telephone and communications system management.
· Regularly monitor shared inboxes (e.g., management and accounts inboxes) and distribute or action messages as appropriate.
· Manage employee administration including onboarding, offboarding, documentation, hardware allocation, and access control.
· Maintain and coordinate the company’s fleet of vehicles, including documentation, insurance, servicing, and scheduling.
· Assist administratively with supplier management, including vetting, onboarding, and maintaining up-to-date compliance records and service agreements.
· Organise and support internal events and team-building activities in coordination with senior management.
· Keep training and compliance records for the wider team up to date, monitoring deadlines where necessary.
· Provide administrative support to other departments and senior leadership, assisting with ad hoc projects and general office tasks as needed.
· Maintain filing systems—both digital and physical—for easy access and compliance with audit requirements.
· Assist Senior Management & Directors with composition of companywide policy, and team messaging as required, including Risk Management duties.
· Administrate and update Company Handbooks and guidelines.
· Assist with ad hoc duties for the Directors as required.
· Assist with NYMC operations and administration as required.
Financial & Accounts Support:
· Support utility management services for clients including submitting meter readings, adjusting accounts, and liaising with providers to resolve discrepancies.
· Analyse office-related expenditures, including travel and credit card transactions, and support cost control initiatives.
· Prepare, track & manage Annual Budgets for office and centralised company expenditure (e.g. travel, parking, office equipment, uniform etc.)
· Manage & administrate Company & Client Expense Accounts platforms, including tracking, individual spending limits and reporting (e.g. Pleo/Revolut/Equals/TFL etc.)
· Perform regular reconciliations and assist in preparing reports for internal and external stakeholders.
· Undertake additional administrative and accounting-related tasks as requested by Directors or Senior Management.
Requirements:
· Experience in Business or Office Management
· Excellent attention to detail and time management skills
· Proficiency in Microsoft Office Suite, particularly Excel.
· High level of accuracy required
· Excellent communication and interpersonal skills
· A can-do and positive attitude
Employee Benefits:
Salary Range: £40,000 - £50,000 p.a. dependent on experience
· 3% Employer Pension contributions on qualifying earnings
· 20 days annual leave per annum in addition to public holidays, rising by 1 year per year worked on the anniversary of employment, capped at 25 days per annum
· An additional 2 or 3 discretionary gifted holiday days around Christmas break
· 5 days paid sickness leave available for exceptional genuine circumstances
· Annual performance and renumeration review
· Bonuses available on a discretionary basis for exceptional performance
· Consideration for either full or partial company funded training subject to signature of training agreement
· Professional Development Plans (PDP) put in place for every employee on passing probation
· Calendar of partial or fully company funded social events
· Weekly office groceries and sundries provided by the company (fruit/drinks/snacks etc.)
The above outlines the key roles and responsibilities, however the list is not exhaustive. It is the intention that the position will form a key part of the TLMC team, assisting the wider development and growth of the company, and its reputation and profitability. Employee benefits on offer are subject to change from time to time.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Ability to commute/relocate:
- London W1T: reliably commute or plan to relocate before starting work (required)
Experience:
- Office or Business management: 5 years (required)
Work Location: In person
