Service delivery manager Work, Jobs in Waddesdon, Bkm (with Salaries)

Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
13d
Facilities & Security Operations Manager
Ashridge Group Ltd —Stewkley
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Sick pay
Quick apply
5d
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Senior Operational Support Manager
TravelodgeHotels —Thame
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Travel
- Employee discount
Quick apply
7d
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
Warehouse Operative
CDS Print Services —Aylesbury
- £24,785 - £25,000 a year
- Computer literacy
- Warehouse experience
- Computer skills
Quick apply
4d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Visitor Welcome Assistant
Waddesdon Manor —Waddesdon
- £12.71 an hour
- Part-time
- Hotel
- Guest services
- Restaurant
- Annual leave
- Employee discount
4d
Postal Delivery Driver
Royal Mail Group —Aylesbury
- £13.68 an hour
- Overtime
- Customer service
Crime and Fraud Manager
DPD Group UK —Milton Keynes
- £56,500 a year
- Full-time
- Travel
- Communication skills
- Free parking
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Employment Coach
TCHC Group —Aylesbury
- £27,800 - £27,900 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
The Agincare Group —Hazlemere
- Nursing home
- Continuous improvement
- Leadership
Quick apply
Regional Service Manager
InPost UK —Hemel Hempstead
- Hybrid work
- Continuous improvement
- Quality control
- Mentoring
- Annual leave
Quick apply
Facilities & Estate Manager
Odds Farm Park Ltd —High Wycombe
- £40,000 a year
- Full-time
- First Aid Certification
- Continuous improvement
- Team management
- Free parking
Quick apply
4d
Operations Manager
Brownbill Associates —Thame
- Full-time
- Continuous improvement
- Team management
- Case management
- Annual leave
- Employee assistance programme
Quick apply
Facilities Manager
Emcor —Oxford
- Up to £47,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply

I want to receive the latest job alerts for service delivery manager in waddesdon, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near waddesdon, bkm

Assistant Business Manager

Berrycroft Community Health Centre
Aylesbury

Quick apply

Job details

Permanent | Full-time
£42,000 - £43,500 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Collaborate with healthcare professionals
Technical troubleshooting
Management
Operations management
Primary care
Administrative support experience
Administrative and business operations experience
Patient service
Administrative experience
Change management
Social media platforms
Supervising experience
Project management
Continuous improvement
IT support
Organisational skills
Executive support experience
Escalation handling
Leadership
Team motivation leadership
A Level
Rota coordination

Full job description

Job Overview

To assist the business director with operational leadership and coordination across the practice, acting as the central point for day-to-day issues, escalation, and service delivery support. The role leads the operations assistant, business liaison, and patient services team leaders, and supports the Business to ensure services are delivered safely, efficiently, consistently, and with a strong patient experience focus.

Key Responsibilities

There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels.

All staff at BK Health have a duty to conform to the following:

This role will provide operational oversight and act as a central coordination point or operational issues, troubleshooting day-to-day problems and handling matters appropriately including:

IT and digital coordination – provide first-line coordination and practical support for day-to-day IT and digital issues affecting operational teams.
Act as a link between staff and external/internal system support providers, ensuring issues are logged, tracked, and progressed.
Support systems use, troubleshooting, and adoption of digital processes and help maintain operational continuity during system issues, upgrades, or outages.
Health and Safety and Facilities – Support day-to-day health and safety facilities coordination by monitoring risks, escalating issues, tracking actions, and helping to maintain records and policies for audits and inspections.
Clinical Rota Management – Lead and support the Rota manager to ensure Rota templates maximise appointment availability and changes are communicated to all teams.
Website, social media and Patient Communications – Oversee patient communications via the practice website and social media, ensuring content is up to date, accurate, and aligned with service changes, and supporting the drafting, approval, and scheduling of routine updates.
Team Leadership – Lead and develop the patient services team leaders, operations assistant and Rota manager.
Patient Experience and Service Quality – Support the patient services and the business director in improving patient experience across the front-line services and administrative pathways.
Use data, feedback, and operational insight to identify trends, service gaps, and improvement opportunities.
Executive Support – Provide proactive and high-level executive support to the Business Director and Board.
Anticipate priorities, prepare papers, coordinate actions, manage follow-up activity, and support delivery against business objectives.
Governance and Compliance - Support the practice’s governance and compliance framework by coordinating policies, audits, actions plan, risk logs, incident follow-up, mandatory processes, and evidence gathering, while working with relevant leads to ensure responsibilities are clearly allocated.
Process and Systems Coordination – Map, document, and embed standard operating procedures and working practices where needed.
Project and Change Support – Coordinate and support operational projects, service changes, and improvement initiatives.

Experience

(Essential)

Educated to A-Level standard or equivalent experience.
Sound understanding of operational management in a GP practice, primary care, NHS, or similarly complex service environment.
Good understanding of patient service delivery, governance, compliance, and service improvement principles.
Working knowledge of employment-related people management processes such as induction, absence management, performance support, and conduct issues.
Strong understanding of confidentiality, information governance, and professional boundaries.
Experience of supervising or managing staff in a busy operational or service-led environment.
Experience of coordinating day-to-day operations, resolving problems, and managing competing priorities.
Experience of supporting meetings, preparing papers, maintaining action logs, and providing senior administrative or executive support.
Experience of working across teams and building effective working relationships.
Experience of reviewing processes and implementing improvements.
Strong leadership skills with the ability to motivate, support, and challenge other constructively.
Excellent organisational skills and the ability to coordinate multiple workstreams in a fast-paced environment.
Ability to build credibility quickly and work confidently with staff at all levels.
High emotional intelligence, resilience, and professionalism.
Strong IT and digital skills, with confidence using practice systems and Microsoft 365 applications.
Strong problem-solving skills and sound operational judgement.
Strong project management skills.
Compassionate, approachable, and patient focused.
Proactive, dependable, and solutions oriented.
Calm under pressure and able to adapt in a changing environment.
Committed to high standards, continuous improvement, and team development.
Handle sensitive and confidential information with discretion and sound judgement.
Promote a culture of empathy, accountability, professionalism, and service excellence.

(Desirable)

Management or leadership qualification, or willingness to work towards one.
Training in quality improvement, project management, governance, or coaching.
Experience of supporting organisational change, digital implementation, or service redesign.

Hours: 37.5 per week

Benefits

Friendly team and supportive environment: join our welcoming team of healthcare professionals who collaborate with not just our team, but community through our Collaborative Practice Initiative and Friends of Berrycroft charity.
State-of-the-art facility: work in a new purpose built centre equipped with modern amenities. Enjoy the convenience of an onsite cafe and childcare providers nearby.
Free Parking: onsite parking and electric care charging ports available.
On-Site discounts: our in-house coffee shop, staff discount available.
NHS Pension: NHS contribution full pension in line with annual salary.
Blue Light Card Discounts: discounts available on thousands of brands and services.
Employee Forum: have your voice heard and collaborate with our wider team. The team has also been instrumental in shaping our recognition framework and contributing valuable input on various initiatives.
Employee Assistance Programme (EAP): 24-hour confidential helpline for all employees providing counselling, legal advice, and information. It is inclusive of employees immediate family members.

Pay: £42,000.00-£43,500.00 per year

Education:

A-Level or equivalent (preferred)

Experience:

Management: 1 year (preferred)
Primary care: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in waddesdon, bkm

Assistant Business Manager

Administration Team Leader

Facilities & Security Operations Manager

Operational Resilience Manager

Senior Operational Support Manager

Head Of Restart Programme

Senior General Manager

Warehouse Operative

Senior Account Manager

Visitor Welcome Assistant

Postal Delivery Driver

Crime and Fraud Manager

Service Business Operations Manager

Employment Coach

Operations Manager

Regional Service Manager

Facilities & Estate Manager

Operations Manager

Facilities Manager

Customer Service Representative (Account Manager)

I want to receive the latest job alerts for service delivery manager in waddesdon, bkm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected