Head of Victims Data, Digital, Monitoring and Evaluation Policy
Grade 7
Criminal Courts and Victims Directorate
The Criminal Courts and Victims Directorate is recruiting permanently for Grade 7 Head of Victims Data, Digital, Monitoring and Evaluation Policy. This campaign is open to all staff within the Civil Service and is available on level transfer and substantive promotion.
Location:
Successful candidates will have the option to be based at one of the following locations:
- 102 Petty France, London
- 5 Wellington Place, Leeds
Occasional travel between the two locations may be required. We offer a hybrid working model, allowing for a balance between remote work and time spent in your base location (102 Petty France or 5 Wellington Place Leeds).
Ways of Working
At the MoJ we believe and promote alternative ways of working, these roles are available as:
- Full-time, part-time or the option to job share
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For Part-time staff we are only able to accept applications from those willing to work the equivalent of 0.8 FTE per week.
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Flexible working patterns
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Salary
Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.
The Ministry of Justice (MoJ)
MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.
Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice
The Work of Victims and Witnesses Commissioning and Implementation Unit
The Criminal Court and Victims Directorate (CCVD) sits at the heart of MoJ’s policy agenda, working to reform complex systems that deal with some of the most vulnerable members of our society. We work ly with Ministers, No10, the Senior Judiciary, as well as a wide range of other Whitehall departments, to tackle a range of complex issues. Everything the team does to deliver our wide-ranging portfolio of work is uniquely focused on supporting those that need it most.
Sitting within the CCVD is the Victim and Witness Commissioning and Implementation Unit, that focuses on systemic, multi-agency reform work to improve support and outcomes for victims and witnesses, to help them cope and recover from the impacts of crime and enable better justice outcomes. The Commissioning and Implementation Unit leads on the critical work to commission and fund quality and effective support services for victims and witnesses both nationally and locally, via local Police and Crime Commissioners, with a budget of £550m over the Spending Review. We use data and evidence to demonstrate the impact of these services and use this information to improve and influence the system through setting standards, building capability and capacity, and making evidence-driven policy decisions.
The Commissioning and Implementation Unit is currently working collaboratively to lead a major piece of policy work to reform local victims commissioning in the light of the Home Office’s decision to abolish the role of Police and Crime Commissioners in May 2028.
Head of Victims Data, Digital, Monitoring and Evaluation Policy - the role
This role will sit within the VWCI Unit, as the key link between victims’ policy and analytical teams, to ensure we can maximise the knowledge and benefits of analysis in the development of victims’ policy and funding. The role would suit an individual with strong policy skills and an interest in data, or an analyst who is looking to develop their policy experience.
- Lead the unit’s cross-cutting Monitoring and Evaluation strategy to build future understanding and capability of ‘what works’ for victims funding and commissioning, as well as evidence for future Spending Reviews, to maximise the impact and value for money of our funding. Build the recommendations from the M&E strategy into the unit’s work, to improve the quality, sharing and linking of victims’ data for the monitoring and evaluations of our grants.
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Lead on current and future monitoring and evaluation projects to better understand what works for victims and for victims’ services, currently evaluating our National Homicide Service and National Witness Service. This will involve understanding existing data findings and identifying opportunities to use these findings as part of wider service design work.
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Leading a matrix team on specific PCC reform policy workstreams relating to transformation of the victims funding landscape, currently focusing on data, digital, monitoring and evaluation. This may include desk research, stakeholder engagement and development of policy options.
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Lead on policy and strategy for understanding and implementing changes to better support victims of tech-enabled abuse.
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Design, develop and deliver a digital data portal for the unit’s 100 grant recipients, working with grant leads across the unit, MOJ Digital, Commercial and Legal to create an effective and future-proofed system.
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Build strong relationships with MOJ analysts, service transformation teams and other MOJ victims policy teams, developing deep knowledge of analysts’ victims work to ensure that analytical teams understand policy priorities and the findings from analysts are effectively embedded into the unit’s knowledge and practice.
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Lead on external stakeholder engagement for any analytical projects or upcoming publications of findings.
The role will be part of the VWC&I SMT, forming a visible leadership role within the unit.
Skills and Experience
Essential:
- Strong familiarity with data or evaluation and how they can be utilised within policy.
- Strong stakeholder engagement and inter-personal skills, ability to build constructive long-term relationships with stakeholders.
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Strong written and oral communication skills, able to produce high quality briefing and reports, and synthesise complex and technical topics for the target audience.
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Able to break down strategic questions into tangible work streams and evaluation options for delivery.
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Comfortable proactively seeking opportunities to improve policy development through data.
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Ability to adapt and work effectively in a fast-paced or uncertain environment.
Desirable:
- Knowledge of the victims funding landscape
Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.
Application process
You will be assessed against the Civil service success profiles framework.
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Experience
You will be asked to provide a CV during the application process in order to assess any demonstrable experience, career history and achievements that are relevant to the role.
You will also be asked to upload a Statement of Suitability of no more than 750 words stating what you would bring to the role, please explain how your skills and experience meet the details set out in the job description and the essential/desirable criteria.
Behaviours
During the application process you will be asked to provide an example of how you have met the following behaviours (see Annex A for more information):
- Working Together
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Making Effective Decisions
Please also refer to the CS Behaviours framework for more details at this grade:
Success Profiles: Civil Service behaviours - GOV.UK
Should we receive a large number of applications, we will sift primarily on the Statement of Suitability. Successful applicants will then be invited to an interview, testing both behaviours and strengths.
Candidates invited to Interview
Please note that interviews will be carried out remotely.
You will be assessed against behaviours at the interview stage w you will be asked to provide examples of how you have demonstrated them. In addition, you will also be asked strength-based questions.
Behaviours:
You will be assessed against the following Behaviours at Interview:
- Working Together
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Making Effective Decisions
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Leadership
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Communicating and Influencing
It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:
- WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? Or
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STAR - What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?
Strengths:
It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this. Further information on Civil Service Strengths can be found via this link Success Profiles: Strengths - GOV.UK
Interviews are expected to take place in early July 2026.
Contact information
Please do get in touch if you would like to know more about the role or what it is like working in our team. Please contact [email protected]
Annex A - The STAR method
Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.
Situation - Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.
W
- are you?
Who was t- with you?
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What had happened?
Task - The job holder will want to understand what you tried to achieve from the situation you found yourself in.
- What was the task that you had to complete and why?
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What did you have to achieve?
Actions - What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.
Results - Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.
- What results did the actions produce?
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What did you achieve through your actions and did you meet your goals?
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Was it a successful outcome? If not, what did you learn from the experience?
Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.
