Maintenance associate Work, Jobs in Wakefield, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
13d
Laboratory Technician
Fortrea —Leeds
- Overtime
- Laboratory experience
- English
3d
Casual Room Attendant
Marriott Leeds —Leeds
- £14.25 an hour
- Weekend availability
- Bar
- Hotel
- Organisational skills
Quick apply
2d
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Operations Technician
BD —Leeds
- £24,000 - £33,000 a year
- Microsoft Office
- IT
- In-person
- Free parking
- Employee assistance programme
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
7d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
8d
Sales Associate
Ralph Lauren —York
- Full-time
- Hospitality
- Sales
- Merchandising
- Employee discount
Application Support Associate
Zuno Tech Group —Leeds
- Full-time
- SQL
- AWS
- Software development
- Annual leave
7d
Senior Regulatory Affairs Associate
Medasil Surgical Ltd —Leeds
- £45,000 - £55,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick apply
Senior Resident Service Associate - Mercer West Madison East, Leeds
Savills Management Resources —Leeds
- Social media management
- Customer service
- IT
- Employee discount
7d
Senior RME Technician, DSA6 RME Team
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Programmable logic controllers
- Leadership
- Flexible schedule
3d
Sales Support Associate
Ralph Lauren —York
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
10h
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Overtime
- Military
- English
- Driving
- Flexible schedule
2d
Associate Product Manager
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Product management
- Travel
- Organisational skills
Quick apply
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Meadowhall)
Mango —Sheffield
- Part-time
- Sales
- Employee assistance programme
- Employee discount
3d
Maintenance Technician Lead, RME
Amazon UK Services Ltd. —Leeds
- Weekend availability
- Leadership
3d
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Virtual School Associate Applications Engineer
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Temporary
- Oracle
- SQL
- IT
- Annual leave
13d

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maintenance associate jobs near wakefield, wyk

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
13 days ago

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

maintenance associate jobs in wakefield, wyk

Service Desk Analyst - Tier I

Laboratory Technician

Casual Room Attendant

Customer Service Specialist (m/f/x)

Operations Technician

TAP Driver Trainer, E2E Field Learning Excellence

Administrator

Sales Associate

Application Support Associate

Senior Regulatory Affairs Associate

Senior Resident Service Associate - Mercer West Madison East, Leeds

Senior RME Technician, DSA6 RME Team

Sales Support Associate

Sales Associate

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Associate Product Manager

MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Meadowhall)

Maintenance Technician Lead, RME

AI Specialist

Virtual School Associate Applications Engineer

I want to receive the latest job alerts for maintenance associate in wakefield, wyk

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