Application support technician Work, Jobs in Wales (with Salaries)

IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Google Suite
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
IT Support Technician
AllClear Travel Insurance —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
5d
Technician, Device Management and Support
Bucks County Community College —Newtown
- Full-time
- Windows
- Training & development
- Communication skills
- Free parking
- Annual leave
IT Support Technician
Excellence IT (UK) Ltd —Caerphilly
- £26,000 - £30,000 a year
- Full-time
- English
- In-person
- Free parking
- Store discount
Quick apply
4d
Laboratory Technician
Origin Analytical Ltd —Welshpool
- Full-time
- Laboratory experience
- Master's degree
- Supervising experience
Quick apply
4d
IT Support Engineer - UK
Ever Nimble Ltd —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee discount
Quick apply
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Senior IT Technician
Quartix Ltd —Newtown
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- SharePoint
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Technician
ALS —Hawarden
- From £25,878 a year
- Full-time
- Cleaning
- Computer skills
- Annual leave
- Employee discount
Build Technician
Safran —Cwmbran
- Full-time
- Computer literacy
- Continuous improvement
- Communication skills
Laboratory Technician
Reacta Healthcare —Deeside
- £25,000 - £26,000 a year
- Microsoft Word
- Laboratory experience
- Maths
- Annual leave
Quick apply
Product Support Apprentice Technician
Bangor University —Bangor
- £25,422 a year
- Monday to Friday
- English
- Analysis skills
- University
Theatre Technician
Aberystwyth University —Aberystwyth
- £27,319.19 - £30,378.43 a year
- Overtime
- Hybrid work
- Supervising experience
- University
- Communication skills
- Annual leave
- Employee discount
Trainee Pest Control Technician
Rentokil Initial Group —Pontypool
- £27,669 - £32,447 a year
- Overtime
- No experience needed
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
4d
Occupational Therapy Technician
Swansea Bay University Health Board —Swansea
- £28,819 - £31,626 a year
- Part-time
11d
Optical Technician
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Continuous improvement
- Quality control
- Mechanical knowledge
Technician
Syensqo —Wrexham
- £27,000 - £33,000 a year
- Overtime
- Computer literacy
- English
- Computer skills
- Language training provided
Quick apply
Multi Skilled Technician
Mondelēz International —Chirk
- Full-time
- Maintenance
- Continuous improvement
- Communication skills
- Employee assistance programme
Maintenance Technician
Tesco UK —North Wales
- Full-time
- Employee assistance programme
Production Technician
IQE —Cardiff
- £37,783 a year
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
10d

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IT Support Helpdesk Engineer - Onsite

Karmic Synergy
Llandudno

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Additional leave
Flexitime
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Google Suite
TCP
Driving Licence
Computer repair
Client engagement
Software deployment
Ticket management
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
IP networking
Customer support
Customer interaction
Communication skills
Welsh

Full job description

Karmic Synergy Ltd are currently recruiting for a 1st Line IT Support Helpdesk Engineer to join a Managed Service Provider

We are looking for an energising and productive individual with excellent customer service skills, along with relevant experience in IT support to work within our dynamic and enterprising company, affording you opportunities for professional growth and development.

As our ideal candidate, you will preferably have experience of providing IT support within an academic environment and come from a MSP background, providing technical services to our constantly expanding portfolio of high profile clients.

Our talented technicians are our customers’ front line of support, providing the highest level of customer support. Routinely working with the company’s customer support team’s helpdesk system, you will be providing a mix of both remote and on-site support and advice. Technicians will support a number of customers remotely within our Education division.

Primary Duties and Responsibilities:

To diagnose and resolve software and hardware calls/tickets.
To accurately record, update and document requests using the help desk system, maintaining a first-class level of customer service and ensuring that all customers are treated efficiently and in an appropriate manner.
Execute software installation and deployment to computing systems if necessary
Contribute updates to technical documentation, procedures and process definitions.
Assist infrastructure team with network and infrastructure initiatives, including both hardware and systems administration.

Essential:

Must come from a MSP background
Experience in a technical support or service delivery function within an IT environment
Working knowledge of technical support (break-fix) for Windows desktops/laptops
W10 / 11 support knowledge
OSX / iOS support knowledge
A general understanding of networks - an understanding of TCP/IP, Switches, Routers and Vlans
Believes in personal development and is willing to continually improve
Can inspire confidence in our stakeholders
Proven experience building excellent client relationships
Willing to update and adapt skills as required by the demands of the role
Able to work occasional weekends / out of hours, an advantage
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers at all levels
Driving Licence

Desirable:

Educational IT support experience
Working knowledge of Windows Servers 2022
Knowledge of Office 365 and azure
Knowledge of Google Workspace admin
Siarad Cymraeg

What’s on offer:

Company pension
25 days holiday plus bank holidays
Training and professional development

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Flexitime
Free parking

Application question(s):

Are you willing to undergo a background check, in accordance with local law/regulations?
Experience in working in IT for education establishment is required
Ti'n Siarad Cymraeg
Have Administered Google Workspace
Have Administered Office 365 and Azure

Language:

Welsh (preferred)

Licence/Certification:

Driving Licence (required)

Location:

Llandudno, Conwy (required)

Work Location: In person

Quick apply

Refine Your Search

application support technician jobs in wales

IT Support Helpdesk Engineer - Onsite

IT Support Technician

Technician, Device Management and Support

IT Support Technician

Laboratory Technician

IT Support Engineer - UK

Field Service Technician / Engineer - Cardiff

Senior IT Technician

Technician

Build Technician

Laboratory Technician

Product Support Apprentice Technician

Theatre Technician

Trainee Pest Control Technician

Occupational Therapy Technician

Optical Technician

Technician

Multi Skilled Technician

Maintenance Technician

Production Technician

I want to receive the latest job alerts for application support technician in wales

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