Care navigator/receptionist Work, Jobs in Wales (with Salaries)

Care Navigator
Bryngwyn Surgery —Newport
- £12.71 an hour
- Overtime
- Customer service
- Microsoft Office
- Front desk
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Medical Receptionist/Administrator
Trosnant Lodge Medical Practice —Pontypool
- From £12.71 an hour
- Overtime
- English
- Administrative experience
- Front desk
- Store discount
- Annual leave
Quick apply

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Care Navigator

Bryngwyn Surgery
Newport

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Benefits

Health & wellbeing programme
Company pension
Employee assistance programme
Flexible schedule
On-site parking

Qualifications

Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Customer service
Patient appointment coordination
Patient service
Microsoft Office
Appointment booking and call handling
Front desk
IT
Customer interaction
Welsh

Full job description

Working hours

21 hours over 2 days between 8am and 18.30pm (MONDAY/TUESDAY) - must be available for overtime to cover holidays

Full training available for the right candidate

Due to the massive increase of demand for services, a position has become available for an enthusiastic Care Navigator/Receptionist. The role requires a self-motivated, disciplined individual to assist with the day to day smooth running of the practice. The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally and be flexible and adaptable in their approach to work within the team.

The successful candidate will be working with the public face to face and over the telephone to provide a high level of care and customer service to patients by booking appointments, dealing with general enquiries and navigating to appropriate services. Candidates will also provide administrative support to clinical colleagues. The ability to speak Welsh would be advantageous but not essential.

You will have a caring and courteous manner but focused on the task and enjoy working with a wide variety of people. The successful candidate will also be required to work at times unsupervised and display initiative when resolving queries.

This post requires you to be organised and adaptable with excellent IT skills as well as a ‘can do’ attitude. Experience of EMIS Clinical System would be an advantage.

In return we offer:

NHS Pension
Development opportunities
Mentorship and support
Employee Assistance Programme
City Centre Location with On Site Parking
Flexible hours

For an informal discussion about the role or to arrange an informal visit please contact Rebecca Cooper

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

Company pension
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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care navigator/receptionist jobs in wales

Care Navigator

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