Customer experience verifications Work, Jobs in Wales (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
11h
Retail Assistant - Part Time
Farmfoods —Pembroke Dock
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
6d
Data Administrator
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Office
- Employee assistance programme
- Employee discount
Data Entry Operator
Gaming Laboratories International —Bangor
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
12d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Data Quality Assistant (Pensions)
Civic Recruitment Limited —Llandrindod Wells
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
4h
Retail Customer Service - 24-32 Hours
Betfred —Swansea
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Quality Controller (QC)
Gower View Foods —Llanelli
- £23,792 - £25,000 a year
- Full-time
- Analysis skills
- Quality control
- Organisational skills
Quick apply
11d
Product Owner
Scrumconnect Consulting —Swansea
- £65,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- APIs
- Annual leave
Retail Customer Service - 24 Hours
Betfred —Pwllheli
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Machine Operator
Ensinger Machined Parts —Porth
- £26,440 a year
- Full-time
- Programmable logic controllers
- In-person
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Shop Manager
Betfred —Aberystwyth
- £13.56 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
13d
UAV Flight Instructor
Tekever —Cardigan
- Military
- Communication skills
Quick apply
4d
Product Functional Test Technology Engineer
Cummins Inc. —Cwmbran
- System design
- Laboratory experience
- Microsoft Office
- Relocation assistance
Product Manager II
LexisNexis Risk Solutions —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Product Mgr II
LexisNexis Risk Solutions —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Standby Operations Administrator
Equiniti —Cardiff
- Full-time
- Financial services
- Communication skills
- Annual leave
- Employee discount
3d
Master Data Administrator
Morson Edge —Monkswood
- £14 an hour
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
7d
Logistics Operator
Tekever —Cardigan
- ERP systems
- English
- Warehouse experience
Quick apply
4d
Commissioning Engineer - Wales
oleson —Wales
- Schematics
- Programmable logic controllers

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time
11 hours ago

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

customer experience verifications jobs in wales

Customer Service Agent

Retail Assistant - Part Time

Data Administrator

Data Entry Operator

Customer Enablement Specialist

Data Quality Assistant (Pensions)

Retail Customer Service - 24-32 Hours

Quality Controller (QC)

Product Owner

Retail Customer Service - 24 Hours

Machine Operator

Shop Manager

UAV Flight Instructor

Product Functional Test Technology Engineer

Product Manager II

Product Mgr II

Standby Operations Administrator

Master Data Administrator

Logistics Operator

Commissioning Engineer - Wales

I want to receive the latest job alerts for customer experience verifications in wales

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