Debt relief & collection occupations Work, Jobs in Wales (with Salaries)

Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
5d
Collections Executive (Retail)
Secure Trust Bank —Cardiff
- From £25,000 a year
- Hybrid work
- Free parking
- Annual leave
Complex Arrears Executive
Capital on Tap —Cardiff
- £27,000 - £34,000 a year
- Full-time
- Financial services
- Communication skills
7d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Credit Controller
BUUK Infrastructure —Cardiff
- £31,519 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
10d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Money Solutions Assistant
Cardiff Community Housing Association —Cardiff
- £29,899.19 a year
- Customer service
- Microsoft Office
- Communication skills
10d
Revenue Assurance Officer- Collections
HCA Healthcare UK —Prestatyn
- £27,105 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
- Employee discount
12d
Credit Controller
IQUW Group —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Recoveries Associate
Motonovo Finance —Cardiff
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
3d
Recoveries Associate
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
- Negotiation
2d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Newport
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Credit Controller
ERS Administration Services —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Credit Controller
PHSGroup —Caerphilly
- No weekends
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
10d

More jobs to discover

Find similar jobs that you might be interested in.

Collections Executive (Retail)
Secure Trust Bank —Cardiff
Paid volunteering days and matched charity fundraising. As an experienced Collections Advisor you will excel at listening, be able to explain things clearly and…
From £25,000 a year
Market Development Executive - UK Retail
Hybu Cig Cymru / Meat Promotion Wales —Aberystwyth
And Welsh Beef within retail stores. To build strong working relationships within UK commercial supply chains. Impact of various activities / projects.
£46,344 - £50,723 a year
Quick apply
7d

I want to receive the latest job alerts for debt relief & collection occupations in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Collections Specialist

Sonovate
Cardiff

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
5 days ago

Benefits

Cycle to work scheme
Tech scheme
Discounted gym membership
Employee assistance programme
Private medical insurance

Qualifications

Accounts payable
GCSE
Data entry
Financial services
Leadership

Full job description

Job Title: Senior Collections Specialist

Location: Cardiff / Hybrid (Office 2 days a week)

About Sonovate

Sonovate is redefining the future of work through intelligent financial infrastructure. As a technology‑first fintech, we power the contingent workforce economy with scalable, automated funding and workflow solutions that help businesses grow with confidence. Our platform combines embedded finance, automation and seamless integrations to unlock efficiency, flexibility and growth for our customers.

Looking ahead, we’re focused on building long-term value and creating structural advantage for businesses in a rapidly evolving world of work. Our ambition is to continually innovate, strengthen our foundations and explore new opportunities that make Sonovate an indispensable partner for organisations everywhere. If you’re motivated by shaping the future and delivering impact at scale, you’ll thrive here. Join us as we power the next generation of work.

Role Overview

The Senior Collections Specialist owns the recovery of delinquent and at-risk debt across Sonovate's portfolio, with a particular focus on legal collections and the highest-risk accounts. The role sits at the point where credit control, risk and legal activity meet, working alongside Credit Control Team Leaders, Credit Controllers, the Risk function and external legal and recovery partners. The Senior Collections Specialist must have a strong aptitude to spot material risk concerns and know when to escalate.

This is a hands-on, commercially minded role. The Senior Collections Specialist will run the legal recovery pipeline end-to-end, support and collaborate with the wider Credit Control Team Leadership group on escalations and provide the Credit Risk Manager with clear visibility of delinquent debt and recovery performance.

Success in this role will be measured through recovery performance against delinquent debt, the quality and timeliness of legal collections activity, the strength of the control environment, and feedback from internal stakeholders across Risk, Credit Control and Finance.

Key Responsibilities

Lead the end-to-end legal collections process for delinquent and uninsured debt, working with internal stakeholders, solicitors, debt recovery partners and credit insurers.
Apply commercial judgement on when to litigate, settle, write off or refer to insolvency, balancing recovery value against cost and reputational risk.
Personally own the highest-risk and most complex delinquent accounts, dealing directly with Debtors and Customers to secure repayment.
Act as the senior escalation point beyond standard credit control, partnering with Credit Control Team Leaders across all Business Units to ensure a consistent path from BAU into formal collections.
Work closely with the Credit Risk Manager on collections strategy, policy and playbooks, and propose initiatives that strengthen the risk / reward balance of credit risk at Sonovate.
Provide clear MI on legal recovery performance, portfolio risk and emerging trends to the Credit Risk Manager, Risk Committee and wider stakeholders.
Partner with Product, Tech and Operations to design risk and friction out of the collections process and improve recovery outcomes.
Maintain an audit-ready trail of credit risk and legal recovery activity, and support regulatory and audit requirements as they arise.

Experience & Capability

Demonstrable experience leading collections, recoveries or legal collections, ideally within fintech, invoice finance, factoring or another regulated lending environment.
Strong working knowledge of UK debt recovery routes, including letters before action, statutory demands, court claims, insolvency processes and credit insurance claims.
Proven ability to understand the root causes of non-payment and manage them proactively with Debtors and Customers to secure repayment.
Comfort working within Credit Risk frameworks and risk appetite, with the confidence to propose initiatives that enhance the risk / reward balance.
Confident communicator with senior stakeholders (Risk Committee, Finance, Business Unit Heads), and comfortable using AI tools and modern collections tech to drive efficiency while knowing where human judgement must remain.

What will you get in return?

28 days holiday + bank holidays
Private medical insurance with Bupa
Employee Assistance Programme
Techscheme with Apple and Currys PC World
Cyclescheme
Working with latest technologies and leading SaaS providers
Eye care vouchers with Specsavers
50% discounted gym membership
50% off mobile apps (Calm, Duolingo, Audible, Les Mills)
2 days charity leave per year
You’ll work for a company that is passionate about personal development and a strong community focussed culture

Sound interesting?

If your answer is ‘yes’ then click apply to find out more!

If you require any reasonable adjustments to support you during the interview process, please let our Talent Acquisition Partner (Alex Morrell) know and we'd be happy to help!

We know that diverse teams are strong teams. We promote a diverse, inclusive and empowering culture and are committed to recruiting, retaining and developing all our employees

Please note: All successful applicants who are offered a role at Sonovate will be required to pass background screening checks before starting with us. These checks will include National ID Checks, Right to Work, Employment References, Adverse Financial History, Criminal Record, Global Sanctions, Bankruptcy checks. Our Talent Acquisition team will be able to run you through these in detail at the early stage of your application

Pay: £30,000.00-£40,000.00 per year

Work Location: Hybrid remote in Cardiff CF10 1GD

Quick apply

Refine Your Search

debt relief & collection occupations jobs in wales

Senior Collections Specialist

Collections Executive (Retail)

Complex Arrears Executive

Recoveries Specialist

Credit Controller

Customer Service Advisor

Money Solutions Assistant

Revenue Assurance Officer- Collections

Credit Controller

Recoveries Associate

Recoveries Associate

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Credit Controller

Credit Controller

More jobs to discover

I want to receive the latest job alerts for debt relief & collection occupations in wales

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected