Desk administrator Work, Jobs in Wales (with Salaries)

Service Desk Administrator
Vaughan Sound Installations Ltd —Llanelli
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
14d
Senior Business Support Administrator
Menzies LLP —Cardiff
- Organisational skills
- Banking
- Time management
EMEA Service Desk Analyst
QuidelOrtho —Pencoed
- Full-time
- Microsoft Outlook
- Windows
- Scripting
- Employee assistance programme
- Gym membership
6h
Hire Desk Administrator
GTAccess —Mid Glamorgan
- Temporary
- Time management
- Employee assistance programme
9d
Senior Hotel Receptionist/Administrator - Guest Operations Lead
Olive Tapas and Wine Bar —Swansea
- From £24,784 a year
- Part-time
- Hospitality
- English
- Microsoft Office
- Free parking
Quick apply

I want to receive the latest job alerts for desk administrator in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk administrator jobs near wales

Service Desk Administrator

Vaughan Sound Installations Ltd -
Llanelli

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Excel
Customer service
Administrative experience
IT
Communication skills
Office experience

Full job description

About the Role

We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.

If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment.

Key Responsibilities

Customer Service Champion: Act as the primary point of contact for clients managing queries via phone, email, and face-to-face with professionalism and urgency.
Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support ensuring tasks are completed to the highest standard and deadlines are met.
Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations.
Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing.
Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth.

What We’re Looking For

Proven experience in customer-facing administration and operations
Excellent communication skills - verbal, written, and interpersonal.
IT proficiency, especially in service tracking, reporting, and administration systems.

Why Join Us?

Be part of a growing, forward-thinking company that values initiative and professional growth.
Work in a supportive team environment where your input shapes operations.
Opportunity to build a meaningful career in a technically rich and customer-centric setting.

Ready to Power your Career in AV?
Apply now and help us deliver the service excellence our clients rely on.

The salary grade will be dependent on experience. There are several additional benefits to the package which include a company contributory pension, a healthcare plan and many more additional schemes available after completion of your probationary period.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

desk administrator jobs in wales

Service Desk Administrator

Senior Business Support Administrator

EMEA Service Desk Analyst

Hire Desk Administrator

Senior Hotel Receptionist/Administrator - Guest Operations Lead

I want to receive the latest job alerts for desk administrator in wales

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected