Field support specialist Work, Jobs in Wales (with Salaries)

Desktop Support Specialist
PCI Pharma Services —Bridgend
- 8 hour shift
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
Employee Relations & Engagement Specialist- Field Based
Iceland —Deeside
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Support For Learning Service Manager
Neath Port Talbot County Borough Council —Neath Port Talbot
- £57,306 - £63,232 a year
- Full-time
- Hybrid work
- Management
- Education
- School
- Employee assistance programme
- Employee discount
11d
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Alcohol & Drug Technician - North Wales
Health Partners —North Wales
- Annual leave
13d
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Human Resources Advisor
Gwynedd Council —Caernarfon
- £39,862 - £41,771 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
HRIS Specialist (Fixed‑Term Contract – 12 Months)
Hoya Vision Care —Clwyd
- Hybrid work
- Microsoft Excel
- Oracle
- Data analysis skills
Quick apply
Behaviour Therapist
The Behaviour Clinic —Cardiff
- £60 - £75 an hour
- Childcare
- Master's degree
- Working with children
Quick apply
11d
Specialist Nurse Organ Donation
NHS Blood and Transplant —Merthyr Tydfil
- £50,129 - £57,365 a year
- Microsoft Office
- ICU experience
- Acute care
- Annual leave
- Employee assistance programme
5d
Programme Manager, Food Sense Wales
Cardiff and Vale University Health Board —Cardiff
- £58,379 - £65,723 a year
- Part-time
- English
Property Client Officer - Secondary School
Gwynedd Council —Caernarfon
- £39,862 - £41,771 a year
- Temporary
- Civil engineering
- Maintenance
- English
10d
Vocational Skills Coach - Sport
Learning Curve Group —Wales
- £27,000 - £30,900 a year
- Full-time
- English
- Organisational skills
- IT
- Annual leave
Document Specialist I
Gaming Laboratories International —Bangor
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Student Recruitment Officer
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Part-time
- Microsoft Office
- Travel
- School
- Annual leave
Mobility Sales Specialist
Cantre Mobility —Aberaeron
- From £30,000 a year
- Full-time
- Nursing home
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Document Specialist I - UK
Gaming Laboratories International —Bangor
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Tetra Tech Asset Survey and Investigation Opportunities
Tetra Tech —Rhyl
- No experience needed
- Mentoring
6d
Scheduler
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d

I want to receive the latest job alerts for field support specialist in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Desktop Support Specialist

PCI Pharma Services -
Bridgend

Apply Now

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

TCP
Report writing
Software troubleshooting
Customer service
iOS
Microsoft Office
DHCP
Analysis skills
Bachelor's degree
IT support
Computer networking
DNS
Bomgar
Organisational skills
IT
TCP/IP
Communication skills
Active Directory
Time management
Help desk

Full job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The Role:

The Desktop Support Specialist Level II's primary responsibility is daily support of PCI end users. This will be accomplished by monitoring the Solution Center and resolving Solution Center submissions efficiently. Diagnose computer hardware / software, & network connectivity accurately and efficiently. Use good judgement in determining if issue needs escalation. Performs hardware / software installs & provide all support in a professional manner.

This role is based at our Bridgend site.

Responsibilities:

End user support
Monitor Solution Centre, Spiceworks
Computer setups, which includes, but is not limited to: Operating Systems setup, installation of MS updates, Anti-Virus installation / configuration, software installation / configuration, network configuration, image / re-image PC / laptops.
Proficient with MS Office installation, configuration, and troubleshooting
Basic hardware & software trouble shooting, ability to install / upgrade hardware / software.
Network user creation / deletion, basic knowledge of AD
Mailbox creation / deletion, distribution group maintenance, basic knowledge of EMC
iPhone setup & IOS troubleshooting.
Procurement of, but not limited to: Computers, desktops, & printers
Proper escalation of Solution Centre submissions
Provide one on one assistance to end users by either phone, email, Bomgar, or Solution Centre
Coordinate with third party service providers for timely repair / configurations of systems under maintenance agreement warranty or systems that are outsourced.
Keep up to date with current technologies.

Requirements

Bachelor's degree in a computer-related field, or equivalent Helpdesk/IT Support experience.
Experience troubleshooting hardware, software, and network connectivity issues.
Working knowledge of TCP/IP, DHCP, Active Directory (AD), DNS, and EMC environments.
Experience supporting Microsoft Office, computer builds/setups, software installations, and basic networking issues.
Experience configuring and troubleshooting iPhones and iOS devices.
Ability to prioritise workload independently, escalating issues when required.
Able to work effectively both independently and as part of a team.

Skills & Competencies

Intermediate IT skills with the ability to use and support a range of systems and applications.
Strong analytical and problem-solving skills, with the ability to troubleshoot practical issues.
Excellent attention to detail, time management, and organisational skills.
Strong written communication and report-writing abilities.
Sound judgement and decision-making skills.
Excellent customer service skills.
Ability to perform effectively under pressure and manage competing priorities.
Basic mathematical skills.

Benefits

At PCI, we believe that our employees are our most valuable asset. That's why we are committed to providing a benefits package designed to support your well-being and enhance your overall quality of life. Here's what we offer:

Employer Pension: Secure your future with our employer pension scheme (above statutory pension).
Competitive Salaries: We offer competitive salaries that reflect your dedication and contributions.
Generous Annual Leave: Enjoy 25 days of annual leave, plus bank holidays.
Family Friendly Benefits: Enjoy a range of benefits designed to support your family life.
Employee Referral Scheme: Know someone perfect for our team? Refer them and receive £500 as our way of saying thank you!
Staff Engagement: We value your dedication with recognition schemes and long-service awards.
Health and Well-being: Your health matters. Count on our support with generous sick pay, access to a 24/7 GP through our employee assistance program, mental health support, and life assurance up to 4 times your annual salary.
Cycle to Work Scheme.
Development Opportunities: Invest in your future with our training programs, coaching opportunities, LinkedIn Learning, and further education options.
Donation and More! PCI Cares is a new all-in-one platform allowing employees to give back to the community by donating to vetted charities
and non-profit organisations and PCI will match your donation! In addition, each employee will be granted 8 hours of paid Volunteer Time per year.

#LI-AT1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Apply Now

Refine Your Search

field support specialist jobs in wales

Desktop Support Specialist

Employee Relations & Engagement Specialist- Field Based

Support For Learning Service Manager

Clerk to Community Council

Alcohol & Drug Technician - North Wales

Technical Support Analyst

Human Resources Advisor

HRIS Specialist (Fixed‑Term Contract – 12 Months)

Behaviour Therapist

Specialist Nurse Organ Donation

Programme Manager, Food Sense Wales

Property Client Officer - Secondary School

Vocational Skills Coach - Sport

Document Specialist I

Student Recruitment Officer

Mobility Sales Specialist

Document Specialist I - UK

Comms Specialist Engineer (Desk-Based)

Tetra Tech Asset Survey and Investigation Opportunities

Scheduler

I want to receive the latest job alerts for field support specialist in wales

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected