Hotel general manager Work, Jobs in Wales (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
9d
General Manager – Luxury Country House Hotel
Oakville South Wales Ltd/Oakville Resorts Ltd —Pontyclun
- £40,000 - £55,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
Quick apply
9d
Hotel General Manager
Tyglyn Aeron Hotel —Lampeter
- From £40,300 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
General / Front of House Manager
The Ship Inn, Port Eynon —Swansea
- £30,000 - £40,000 a year
- Full-time
- Serving
- Supervising experience
- Team management
- Employee discount
Quick apply
10d
General Manager
Pencelli Hotel —Treorchy
- From £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Employee discount
- Sick pay
Quick apply
7h

More jobs to discover

Find similar jobs that you might be interested in.

General Manager – Luxury Country House Hotel
Oakville South Wales Ltd/Oakville Resorts Ltd —Pontyclun
Building strong relationships within the local community and hospitality industry. As General Manager, you will lead all aspects of the hotel's operation,…
£40,000 - £55,000 a year
Quick apply
9d

I want to receive the latest job alerts for hotel general manager in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
9 days ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

hotel general manager jobs in wales

General Manager

General Manager – Luxury Country House Hotel