Quality specialist Work, Jobs in Wales (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Counsellor
Health Is One —Wales
- £30,633.49 a year
- Part-time
- Master's degree
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
3d
Resuscitation Training Officer
Powys Teaching Health Board —Brecon
- £40,559 - £48,841 a year
- Part-time
2d
Domestic Abuse Assessment Worker
BRC Jobs —Brecon
- £25,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
SHEQ Administrator & Trainee Health & Safety Coordinator
G Oakley & Sons Ltd —Cowbridge
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
3d
QA Specialist NDP
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Organisational skills
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d
Trainee Behaviour Specialist
Skybound Therapies —Pembrokeshire
- £13.55 - £14.11 an hour
- Part-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4h
Diabetes Administrator
Aneurin Bevan University Health Board —Pontypool
- £26,300 - £27,890 a year
- Part-time
- Microsoft Outlook
- Paid training
1d
Wellbeing Support
Caron Group —Barry
- Full-time
- Referral programme
Quick apply
Radiology Support Worker
Cwm Taf Morgannwg University Health Board —Bridgend
- £26,300 - £27,890 a year
- Part-time
1d
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
1d
Assistant Underwriter
IQUW Group —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Independent Domestic Violence Adviser
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
2d
Specialist Practitioner Integrated Autism Service
Aneurin Bevan University Health Board —Pontypool
- £50,129 - £57,365 a year
- Full-time
- English
- Paid training
2d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Alcohol & Drug Technician - North Wales
Health Partners —North Wales
- Annual leave
3d
INTERNAL- Sexual Exploitation Outreach Team Leader
Cyfannol Womens Aid —Newport
- £27,435 a year
- Full-time
Quick apply
7d
Product Data Specialist
Ralawise Ltd —Deeside
- £32,500 a year
- Full-time
- Microsoft Excel
- ERP systems
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
1d
Audit Manager
NHS Wales Shared Services Partnership —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
21h

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Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

quality specialist jobs in wales

Onboarding Specialist

Counsellor

Resuscitation Training Officer

Domestic Abuse Assessment Worker

SHEQ Administrator & Trainee Health & Safety Coordinator

QA Specialist NDP

Student Engagement Officer

Trainee Behaviour Specialist

Diabetes Administrator

Wellbeing Support

Radiology Support Worker

Switchboard Operator

Assistant Underwriter

Independent Domestic Violence Adviser

Specialist Practitioner Integrated Autism Service

Recoveries Specialist

Alcohol & Drug Technician - North Wales

INTERNAL- Sexual Exploitation Outreach Team Leader

Product Data Specialist

Audit Manager

I want to receive the latest job alerts for quality specialist in wales

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