Services Coordinator - Health & Wellbeing
Economic Inactivity Trailblazer Pembrokeshire
The role
As the Services Coordinator (Health & Wellbeing), you will working with the Programme Manager on the design, delivery, and evaluation of targeted initiatives that promote physical, mental, and social wellbeing across Pembrokeshire. This role is pivotal to the Economic Inactivity Trailblazer, focusing on developing one-to-one and group-based programmes, designed to improve individuals’ ability to manage their health and reduce its impact on their capacity to work.
You will provide strength-based support, organising and ensuring the delivery of structured interventions, identifying the needs, aspirations, and challenges of residents to foster sustainable improvements. Working with those experiencing social isolation, poor physical health, or mental health challenges, you will help build the resilience and motivation required to move closer to employment or signposting them to suitable support for their needs. You will be working mostly in areas of greatest disadvantage in Pembrokeshire.
This role involves supervising a small team of Pathways Advisers, providing them with the toolkits, resource packs, and clinical oversight needed to embed health management into their daily coaching.
Key responsibilities
Design & Deliver - lead the development, coordination, and delivery of tailored community programmes, workshops, and wellbeing events, ensuring activities are inclusive, outcome-focused, and responsive to local need. Oversee programme quality, adapting content to help individuals overcome barriers to personal development, training, and progression.
Supervise & Support - provide day-to-day supervision, guidance, and project guidance to a small team of Pathways Advisers. This includes supporting the of setting clear objectives, offering regular one-to-one support, facilitating team development sessions, and ensuring consistent standards in the delivery of interventions. Support staff to build confidence and capability in conducting robust health and wellbeing assessments, while promoting reflective practice and continuous professional development.
Collaborate - build and maintain strong working relationships with a wide range of stakeholders, including GPs, healthcare professionals, and local organisations. Coordinate multi-agency approaches to ensure participants can access holistic, joined-up support pathways that address health, wellbeing, and employability needs.
Evaluate - oversee the monitoring and evaluation of programme impact, ensuring accurate data collection and meaningful use of both qualitative and quantitative feedback. Use insights to inform service improvements, support team learning, and contribute to strategic reporting and recommendations for senior leaders.
Champion - act as an ambassador for the Trailblazer project across Pembrokeshire communities, promoting awareness of integrated services. Lead by example in embedding equality, diversity, and inclusion across all activities, ensuring services are accessible and responsive to those facing the greatest barriers.
Who you are
You bring a genuine passion for supporting others, alongside a strong understanding of the relationship between health, employment, and improved life chances. You are a confident and empathetic project lead, able to motivate and develop others while working flexibly in a dynamic, community-based environment.
Requirements
- A Level 4 qualification or higher in a health, social care, or rehabilitative field (or equivalent experience).
- Demonstrable experience in staff supervision, including performance guidance and team development, alongside experience in designing and delivering multi-agency health interventions.
- Strong analytical and reporting skills, with the ability to interpret and present both qualitative and quantitative data.
- A full UK driving licence and access to a vehicle, with the ability to travel across dispersed rural communities.
Employee Benefits
Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK.
The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.
Please refer to the job description above for more details on this vacancy and the person specification.
Employment Checks
This post is subject to a DBS disclosure check.
Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.
Applicants should ensure they have the right to work in the UK before applying for a vacancy.
Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.
Guidance Note: Use of AI and Accuracy of Information:
- We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant’s full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
- Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
- By submitting this application, you confirm that all content provided is accurate and submitted in good faith.
The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council
Safeguarding
Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.
This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.
Support & Additional Info
-
Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing [email protected].
- Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing [email protected].
- Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
- Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.
Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.
