Senior account specialist Work, Jobs in Wales (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Senior Account Manager
Walker & Sloan —Cardiff
- £30,000 - £40,000 a year
- Full-time
Clinical Board Accountant
Cardiff and Vale University Health Board —Cardiff
- £40,559 - £48,841 a year
- Full-time
- English
- Annual leave
Business Development Manager Infrastructure, United Kingdom & Ireland
Hempel —Cwmbran
- Communication skills
6d
Senior Quantity Surveyor
United Infrastructure —Deeside
- Full-time
Quick apply
Consultant Clinical Psychologist
Betsi Cadwaladr University Health Board —Wrexham
- £80,698 - £92,984 a year
- Part-time
- English
11d
Senior Civil Engineer - Urban Development
Arcadis —Cardiff
- Project management
Account Manager
Churchill Group —Swansea
- £33,000 - £35,000 a year
- Management
- Customer service
- Contracts
- Employee discount
- Sick pay
8h
Chronic Conditions Nurse
Kingsway Surgery —Swansea
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Nursing
- Travel
- IT
- Employee discount
- Sick pay
Quick apply
4d
Uwch Newyddiadurwr / Gohebydd
BBC —Cardiff
- £41,200 - £50,000 a year
- Full-time
- English
4d
Senior Finance Assistant (Temporary)
Net World Sports —Wrexham
- Temporary
- Microsoft Excel
- ERP systems
- Accounting
- Free parking
- Store discount
Quick apply
12d
Senior Medical Secretary & Admin Lead
Betsi Cadwaladr University Health Board —Wrexham
- £28,819 - £31,626 a year
- Full-time
- English
- Organisational skills
- Typing
10d
Community Fundraiser
City Hospice —Cardiff
- £27,000 - £29,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
6d
Senior Buyer
Safran —Cwmbran
- Full-time
- Management
- Continuous improvement
- Leadership
Advanced Pharmacist - Admissions
Betsi Cadwaladr University Health Board —Wrexham
- £58,379 - £65,723 a year
- Full-time
- English
- Leadership
- Communication skills
14d
Project Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Free parking
- Annual leave
10h
Account Director - 16 months FTC
Walker & Sloan —Cardiff
- Leadership
Sales Specialist
STARK Group —Cardiff
- Full-time
- Employee discount
- Referral programme
Director, Value Communications / Medical Writing
HEOR —Cardiff
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Llandudno
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
8h

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

senior account specialist jobs in wales

Technical Support Engineer

Senior Account Manager

Clinical Board Accountant

Business Development Manager Infrastructure, United Kingdom & Ireland

Senior Quantity Surveyor

Consultant Clinical Psychologist

Senior Civil Engineer - Urban Development

Account Manager

Chronic Conditions Nurse

Uwch Newyddiadurwr / Gohebydd

Senior Finance Assistant (Temporary)

Senior Medical Secretary & Admin Lead

Community Fundraiser

Senior Buyer

Advanced Pharmacist - Admissions

Project Manager

Account Director - 16 months FTC

Sales Specialist

Director, Value Communications / Medical Writing

Operational Support Officer

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