3D Printing & Lab Support Technician
Cardiff (Llanishen, CF14 5GH)
£24,000–£26,000 per year (depending on experience)
Full-time | Permanent | Monday–Friday
About Us
Cardiff Ortho, part of the ALS Dental Group, creates life-enhancing dental solutions using advanced manufacturing and cutting-edge technology.
Based in Llanishen, we specialise in orthodontics, splint therapy, sleep apnoea solutions, and more—delivering precise, high-quality work to dental professionals across the UK.
The Role
We’re looking for a motivated and hands-on individual to manage the full 3D printing process while supporting the smooth running of our busy lab and office.
This is a varied role where no two days are the same—ideal for someone who enjoys both technical and administrative work.
Key Responsibilities
- Manage the full 3D printing workflow (scan, set up, print, wash, cure, finish)
- Maintain 3D printers and manage stock of materials
- Track jobs and ensure deadlines are met
- Communicate with clients and external labs via phone and email
- Support admin tasks (data entry, filing, document prep)
- Pack and dispatch orders
- Maintain a clean, organised lab environment
What We’re Looking For
- Strong attention to detail and organisation skills
- Good communication and phone skills
- Ability to work independently and as part of a team
- Basic IT skills (Excel & Word)
- Positive, proactive attitude and willingness to learn
Desirable (not essential):
- 3D printing experience
- Admin experience
- Dental knowledge
Full training provided.
What We Offer
- Competitive salary (£24k–£26k DOE)
- 37.5 hours per week (typically 8am–4pm, flexible)
- Monday–Friday, no weekends
- 20 days holiday + bank holidays
- Free on-site parking
- Staff discounts & benefits platform
- Ongoing training via ALS Academy
- Friendly, supportive team environment
Apply Now
If you’re interested in 3D printing and want to grow your skills in a modern dental lab, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Ability to commute/relocate:
- Cardiff, Cardiff: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have basic computer skills (e.g., Excel, Word, or similar)?
Yes / No
- Are you comfortable speaking with customers or clients via phone and email?
Yes / No
- How would you rate your attention to detail?
Basic / Good / Excellent
- This role involves both hands-on technical tasks and admin work. Are you comfortable with this mix?
Yes / No
- Do you have any experience with 3D printing or similar technical processes?
None / Basic / Intermediate / Advanced
- Do you have previous experience in an administrative or office-based role?
Yes / No
- Are you available to work Monday–Friday, full-time hours (37.5 hours per week)?
Yes/No
Work Location: In person
