Solution specialist Work, Jobs in Wales (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Aftersales Advisor
Tredz Bikes —Llansamlet
- £27,716 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
9d
Marketing Executive
Pure Vans Ltd —Newport
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Marketing
- Sick pay
Quick apply
Geospatial Application Developer - HEO
Welsh Assembly Government Communication Centre Home —Wales
- £37,111 - £45,378 a year
- Full-time
- Mentoring
12d
UK Transport Planner
United Worldwide Logistics Ltd —Bridgend
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
Quick apply
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Procurement & Purchasing Specialist
Flexicare Group Limited —Penrhiwceiber ED
- £30,000 - £40,000 a year
- Full-time
- ERP systems
- Organisational skills
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
1d
Planning Manager – National and Local Planning Policy x3
Welsh Assembly Government Communication Centre Home —Wales
- £37,111 - £45,378 a year
- Full-time
1d
QA Specialist NDP
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Organisational skills
Care Assistant - Complex Care
Harmony Healthcare —Cardiff
- £15.20 - £18.00 an hour
- Care experience
- Care plans
- Annual leave
- Referral programme
Quick apply
Technical Architect
Architen Landrell Manufacturing Ltd —Chepstow
- £33,000 - £35,000 a year
- Full-time
- CAD
- In-person
- Sick pay
Quick apply
4d
Assistant Underwriter
IQUW Group —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Desktop Support Specialist
PCI Pharma Services —Bridgend
- 8 hour shift
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Procurement Specialist
Thrislington Cubicles Ltd —Deeside
- £28,000 - £40,000 a year
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Support Worker
CareTech Group —Newtown
- £28,632.24 - £31,253.04 a year
- Full-time
- Referral programme
Quick apply
Operations Administrator
Bay Cleaning Solutions —Swansea
- From £25,000 a year
- Full-time
- Microsoft Excel
- Schematics
- Customer service
- Free parking
- Sick pay
Quick apply
4d
Project Night Worker
Hafod —Bridgend
- £13.45 an hour
- Part-time
- Organisational skills
- Communication skills
8d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Operations - Arborist
Avove —Wales
- Full-time
- Employee assistance programme
Quick apply
Business Development Manager Infrastructure, United Kingdom & Ireland
Hempel —Cwmbran
- Communication skills
4d

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solution specialist jobs near wales

Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

solution specialist jobs in wales

Onboarding Specialist

Aftersales Advisor

Marketing Executive

Geospatial Application Developer - HEO

UK Transport Planner

Technical Support Specialist

Procurement & Purchasing Specialist

Planning Manager – National and Local Planning Policy x3

QA Specialist NDP

Care Assistant - Complex Care

Technical Architect

Assistant Underwriter

Desktop Support Specialist

Procurement Specialist

Support Worker

Operations Administrator

Project Night Worker

Comms Specialist Engineer (Desk-Based)

Operations - Arborist

Business Development Manager Infrastructure, United Kingdom & Ireland

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