Company Overview
'Drive is an innovative registered charity dedicated to providing specialized support services across the UK for individuals with diverse needs including learning disabilities, mental health issues, autism spectrum disorder, and physical disabilities. Our mission is to empower people to live fulfilling lives through participative and personalized support.
IT Support Team Leader – New Opportunity at Drive
Are you an experienced IT professional looking for your next step?
Do you come from a 1st/2nd Line support background and enjoy supporting others while delivering high-quality IT services? If so, this could be the opportunity for you.
Drive is seeking an IT Support Team Leader to support the day-to-day running of our IT function, reporting to the ICT & Digital Manager.
Based in Nantgarw, supporting our IT services across South Wales
In this role, you will:
- Lead a small IT team, ensuring smooth day-to-day service delivery
- Provide guidance and support to colleagues within the team
- Remain hands-on with technical support, troubleshooting, and escalations
- Help improve IT processes and service standards
About you:
- Proven experience in a 1st/2nd Line IT support role
- Some experience supporting, mentoring, or guiding colleagues
- Strong technical troubleshooting skills across core Microsoft technologies
- A proactive, solution-focused mindset with excellent communication skills
Role details:
- 37.5 hours per week
- Salary: £33,610.75 (CEN 5)
- Closing date: 19th of June 2026
- Interview: 23rd of June 2026
This is a great opportunity to take on a varied, hands-on role in a supportive and forward-thinking environment.
Pay: £33,610.75 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: Hybrid remote in Nantgarw
