Technical support engineer Work, Jobs in Walkden, Gtm (with Salaries)

Support Services Engineer
Advania UK —Manchester
- £26,000 - £29,000 a year
- Hybrid work
- Azure
- Communication skills
7d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
9d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
Field Engineer
Air IT —Northwich
- Full-time
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
3d
Technical & Quality Support Engineer
Advanced Metallurgical Services Ltd —Oldham
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Engineering
- Laboratory experience
- Business development
Quick apply
1d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Mentoring
1st Line Support Engineer
razorblue Careers —Salford
- £26,500 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
2d
Technical Support Engineer – Lab Informatics
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
Security Systems & ICT Infrastructure Engineer
Mott MacDonald —Altrincham
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Field Support Engineer - ITS
TK Elevator UK Ltd —Wythenshawe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- ERP systems
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Schematics
- Engineering
- English

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technical support engineer jobs near walkden, gtm

Support Services Engineer

Advania UK -
Manchester

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Job details

Permanent
£26,000 - £29,000 a year
7 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Incident queue management
User account provisioning
Ticket management
Complaint handling
Communication skills
Microsoft Azure
Intune
Help desk
VPN

Full job description

Support Services Engineer
Position Overview
We are looking for a Support Services Engineer to join our team in Manchester. This is a varied role where you will have the opportunity to assist a range of clients with their IT support needs.

This role would suit an experienced IT support engineer who is looking to develop their career in an expanding IT organisation.

Salary & Benefits

The budgeted salary for this role is between £26,000 and £29,000 per year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities
Some of your day-to-day responsibilities will include:

Responding appropriately and dealing with queries or complaints in an effective manner
Taking ownership of incidents or requests allocated to them or their relevant virtual team ticket queue and professionally managing them through to resolution or escalation
Asking targeted questions and applying accurate troubleshooting
Contributing fully as an active team member and ensuring personal and team objectives are achieved
Collaborating with other teams to maintain standards and functionality
Troubleshooting, maintaining and supporting a wide range of systems
Ensuring Service level agreements (“SLA’s”) are met

What Success Looks Like

Achieving and maintaining 95%+ SLA compliance.
Maintaining a customer satisfaction score of 90%+
Completing all onboarding and technical training objectives while contributing to the team knowledge base

Qualifications & Experience

Good experience of providing technical support in a commercial environment
Excellent communication and interpersonal skills
Previous experience in joiner, mover and leaver provisioning
Experiencing with assigning NTFS and Share permissions
Experience with mailbox/calendar sharing and permission assignments

The right candidate will have the following technical experience:

M365
Azure/Azure AD
InTune
Windows Servers (full range)
Antivirus Products
Remote access such as AVD/VDI, VPN

Any formal IT qualifications would be advantageous.

Please note, this role requires the ability for you to obtain CTC clearance (Counter Terrorist Check). For this reason, you will need to have resided in the UK for the last 3 years.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

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Refine Your Search

technical support engineer jobs in walkden, gtm

Support Services Engineer

Product Specialist/Support Engineer (entry level)

2nd Line Modern Workplace Engineer

3rd Line Support Engineer

EUC Engineer