Delivery manager Work, Jobs in Wallingford, Oxf (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Delivery Manager
Thames Water Utilites —Reading
- £47,000 - £60,000 a year
- Full-time
- Project management
- Communication skills
1d
Delivery Manager
Abingdon and Witney College —Abingdon
- £38,248 - £39,751 a year
- Full-time
- Microsoft Excel
- Customer service
- English
IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Delivery Project Manager (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Head of AACCC Delivery - Central Services
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
2d
Delivery Manager
Elanco —Hook
- Full-time
- SharePoint
- Agile
- Leadership
Service Delivery Manager
FluidOne —Camberley
- Analysis skills
- Computer networking
- Employee assistance programme
Store Manager - Didcot (Full-Time)
Pandora Jewelry —Didcot
- Full-time
- Sales
- Communication skills
- Employee discount
3d
Head of AACCC - Neighbourhood Delivery
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
2d
Service Delivery Manager (HEMS)
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
1d
Contracts Delivery Manager
SSE —Basingstoke
- £54,952 - £64,738 a year
- Full-time
- Customer service
- Contracts
- IT
- Employee discount
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Head of Voids Delivery (12m FTC)
SettleParadigm —High Wycombe
- £71,940 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- No degree
- Free parking
Quick apply
14d
Service Delivery Manager
Ultra Electronics —Maidenhead
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
2d
Senior Regional Field Team Manager
CPM UK —Oxford
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
7d
Store Manager - BP
Moto —Thatcham
- £36,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
8d
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
10 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

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delivery manager jobs in wallingford, oxf

Contact Centre Liaison Manager