Customer care specialist Work, Jobs in Wallingford (with Salaries)

Customer Care Specialist
Fresh Direct —Bicester
- £28,110 a year
- 8 hour shift
- Employee discount
Trainee Claims Assessor
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- Communication skills
13d
Ward Clerk
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
3d
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —High Wycombe
- £33,134.40 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee assistance programme
Quick apply
Overseas Patients Co-ordinator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Communication skills
5h
Strategic Accounts Manager – Project Nova
Jonas Software —Wallingford
- Full-time
- Sales
- English
- AI
8d
Patient Pathway administrator - Pall Care Hub Admin
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- IT
- Hospice
12d
Pharmacist
Boots —Wallingford
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
7d
Assistant Category Business Partner - corporate & non-clinical
Oxford University Hospitals NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Full-time
1d
Private Patient Co-ordinator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
6d
Customer Service Administrator
Johnsons Workwear Ltd —Basingstoke
- £26,000 - £26,500 a year
- Full-time
- Health & wellbeing programme
Quick apply
2d
Product Specialist
The White Company —Henley on Thames
- Customer service
- Employee discount
1d
Ward Hostess/Host
Medirest —Amersham
- £12.92 an hour
- Hotel
2d
Duty Pharmacy Manager - Didcot P/T
Tesco UK —Didcot
- Up to £52,000 a year
- Part-time
- IT
Sales - Sales Advisor - UK
New Look —Newbury
- Part-time
- Microsoft Word
1d
Porsche Outbound Case Manager
RAC —Reading
- Up to £27,000 a year
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave

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Customer Care Specialist

Fresh Direct -
Bicester

Apply Now

Job details

Full-time
£28,110 a year

Benefits

Company pension
Employee discount

Full job description

Full-time

Bicester

28,110

37.5hrs per week

Job Description

Contact Centre – Customer Support Advisor- 12 month Secondment

£28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme

Bicester - Fresh Direct

This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends.

This role is a 12 month Secondment

At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world.

Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.

As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email.

After successful completion of your probation there is a potential for this role to be Hybrid

Key Activities & Responsibilities:

Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries.
Achieving set KPI’S in line with Fresh Direct requirements. Calls answered in a timely manner in line with company targets.
Develop and maintain department structure to understand impact of customer service function across the business
Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.
Have a detailed knowledge of allocated customers business, expectations and requirements.
Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.
Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary.
Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direct Customer complaints procedure, and customer specific requirements.
Maintain effective communication between customer and Fresh Direct, scheduling call backs when required and ensuring customer mailbox is maintained via emails.
Communicate with internal departments to ensure processes run smoothly

Key Attributes:

Previous office/customer service environment required
Passion for excellent customer service
Excellent attention to detail
Confident problem solving and decision-making skills
Self-motivated with a desire to exceed set standards
PC Literate

What you'll get:

Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
And much more….

Location: Bicester, England

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.

Apply Now

Refine Your Search

customer care specialist jobs in wallingford

Customer Care Specialist

Trainee Claims Assessor

Customer Service Specialist

Ward Clerk

Sales Advisor/ Retailer Advisor

Pharmaceutical Delivery Driver

Overseas Patients Co-ordinator

Strategic Accounts Manager – Project Nova

Patient Pathway administrator - Pall Care Hub Admin

Pharmacist

Customer Journey Improvement Specialist

Customer Care Specialist

Assistant Category Business Partner - corporate & non-clinical

Private Patient Co-ordinator

Customer Service Administrator

Product Specialist

Ward Hostess/Host

Duty Pharmacy Manager - Didcot P/T

Sales - Sales Advisor - UK

Porsche Outbound Case Manager

I want to receive the latest job alerts for customer care specialist in wallingford

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