Customer service manager Work, Jobs in Wallsend, Twr (with Salaries)

Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
7d
Service Manager - Housing Customer Contact
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- CRM software
- No degree
- Communication skills
- Annual leave
- Employee discount
3d
General Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
Bershka Newcastle Deputy Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Customer Service Manager
Morrisons —Amble
- Hospitality
- Team management
- Employee discount
Quick apply
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Section Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Employee discount
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Newcastle upon Tyne
- Full-time
- Management
- Bachelor's degree
- Leadership
8d
Director of Customer Experience
TSG —Gateshead
- £0.01 - £90,000.00 a year
- Travel
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Whitley Bay
- £35,797 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
2d
Customer Service Team Leader
Tesco Insurance —Newcastle upon Tyne
- £33,040 - £38,000 a year
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
8d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Multi-Site Nightclub General Manager
ChachaBuchi/Howlers/SocialClub —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Customer Success Manager Supplier
Hubexo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Construction
- In-person
- Annual leave
- Employee assistance programme
Quick apply
F&B Commercial Manager
The Inn Collection —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
9d
Deputy Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Business Intelligence Manager
Ubisoft —Newcastle upon Tyne
- Full-time
- Salesforce
- Data analysis skills
- SQL
- Employee discount
Quick apply
1h

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customer service manager jobs near wallsend, twr

Operations Manager - Lefties Newcastle

INDITEX -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Benefits

Company pension
Employee discount

Full job description

OPERATIONS MANAGER

(Operations and BOH Leadership — Lefties UK)

Who we are

Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home.

Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail.

The role

As an Operations Manager, you lead the engine behind the store — stock flow, replenishment, online processing and back-of-house routines — ensuring the shopfloor has what it needs to deliver great customer experiences. You’ll run a high-volume operation with accuracy and speed, balancing priorities, deadlines and people leadership to keep the store moving.

This role is ideal for someone who is organised, resilient and calm under pressure, with a strong operational mindset and the ability to build motivated, high-performing teams.

This role is for you if you…

Thrive in fast-paced, high-volume environments and stay calm under pressure
Are highly organised, reliable and strong at managing multiple deadlines
Lead with emotional intelligence — clear communication, fairness and positive energy
Are commercially aware and understand how stock flow drives sales and service
Are adaptable — you problem-solve quickly and keep operations running smoothly
Care about standards, accuracy and doing things the right way
Are resilient and ambitious, ready to grow within Inditex

What you’ll do

Oversee all back-of-house operations, ensuring product flow is efficient, accurate and safe
Monitor and improve replenishment routines and KPIs to meet company expectations
Maintain healthy stock levels in store, managing inbound and outbound movements in line with guidelines
Deliver strong execution of deliveries, processing deadlines and hourly replenishment at pace
Lead and optimise online organisation: managing daily deadlines and maximising online packages to support store productivity
Use commercial and product data to support store performance, availability and productivity
Ensure smooth, proactive communication between stockroom, departments and front of house
Motivate, coach and develop your team to deliver high standards consistently
Support a high level of customer service by ensuring the right product is in the right place at the right time
Act as an ambassador for Inditex sustainability initiatives

What we offer

Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts.

At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.

We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

INDINDITEXSV

Quick apply

Refine Your Search

customer service manager jobs in wallsend, twr

Operations Manager - Lefties Newcastle

Customer Operations Manager - 12 months fixed term

Service Manager - Housing Customer Contact

General Manager - Lefties Newcastle

Shift Manager

Bershka Newcastle Deputy Manager

Customer Service Manager

Store Manager - North Shields

Section Manager - Lefties Newcastle

Area Manager, Customer Fulfillment

Director of Customer Experience

Holiday Sales - Owner and Guest Experience Manager - HS1

Customer Service Team Leader

Client Success Manager

Multi-Site Nightclub General Manager

General Manager

Customer Success Manager Supplier

F&B Commercial Manager

Deputy Manager - Lefties Newcastle

Business Intelligence Manager

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