Sales administrator Work, Jobs in Wallsend, Twr (with Salaries)

Front of House Sales Assistant
Pepperells Ltd —Newcastle upon Tyne
- £21,157.50 - £24,784.50 a year
- Full-time
- Windows
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Sales/Admin Assistant
The Sliding Door Wardrobe Company —Gateshead
- £13.19 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Insurance Sales Administrator
Coversure —Cramlington
- Part-time
- Customer service
- Financial services
- Communication skills
Quick apply
Sales Administrator
FSW Ltd —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Sales Admin- 6 month FTC
Lookers —Newcastle upon Tyne
- £24,852.66 - £26,000.00 a year
- Temporary
- Administrative experience
- Communication skills
- Annual leave
Quick apply
14d
Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Internal Sales Administrator
Breedon Group plc —Durham
- Full-time
- Annual leave
- Employee assistance programme
Quick apply

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After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
Our customers reach out at every stage of their trip - by phone, email and live chat - so we need someone who's happy fielding whatever comes in and seeing it…
From £23,958 a year
Quick apply

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Front of House Sales Assistant

Pepperells Ltd -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£21,157.50 - £24,784.50 a year

Benefits

Additional leave
Private dental insurance
Company pension
Company events
Employee discount
Paid volunteer time

Qualifications

Windows
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills

Full job description

Role Overview

Sales assistants play a vital role in the business by responding to enquiries, identifying client needs, and matching potential clients with the most suitable legal professional. As the first point of contact, you will help ensure every potential client receives smooth, compliant, and professional experience from the outset. This role is well suited to someone who enjoys working in a fast-paced environment, is confident speaking with clients, and takes pride in supporting people during what may be an emotional or challenging time. Front-of-house responsibilities are central to creating a professional, welcoming first impression for clients and visitors. In this role, you will serve as a professional client-facing point of contact, ensuring all interactions are handled courteously and efficiently. You will use strong communication and organisational skills to support clients, colleagues, and day-to-day reception activity, while remaining calm and focused on a busy reception environment and maintaining a high standard of client service.

Key Responsibilities

Client Enquiries and Needs Assessment

Respond to enquiries received by telephone, email, live chat, and social media.
Use emotional intelligence to understand each client’s legal needs, priorities, and level of urgency.
Identify the most appropriate legal professional, service, and location to meet the client’s needs.

Appointment Coordination and Client Support

Arrange appointments and manage legal professionals’ diaries appropriately.
Prepare clear notes to accompany appointment bookings for legal professionals.
Book meeting rooms and provide practical information about travel, parking, accessibility, and mobility-friendly facilities.

Administration, Reception, and Office Support

Take payments from clients when required.
Create lodgments and ensure all relevant compliance checks are completed.
Open client files within the internal case management system.
Follow up on leads and previous enquiries in a timely and professional manner.
Cross-promote relevant legal services that may benefit the client.
Greet clients and visitors in a professional manner.
Answer and direct incoming calls, take accurate messages, and respond to general enquiries.
Receive, sort, and distribute incoming post and deliveries, and manage outgoing post and couriers.
Provide administrative support to legal teams as required, including scanning, copying, filing, and document preparation.
Manage stationery, kitchen, and front-of-house supplies.

Key Performance Indicators (KPIs)

Triage 9–12 clients per day in line with the agreed process.
Maintain a conversion rate of at least 45% from enquiry to appointment.

Skills and Experience

Essential

Strong organizational skills, with the ability to prioritize tasks effectively.
Excellent telephone manners and clear communication skills.
A high level of emotional awareness, empathy, and professionalism.
Confidence using Microsoft Office and working in a Windows environment.

Training will be provided for the firm’s in-house systems.

Ability to work confidently in a KPI-focused environment.
Strong attention to detail, with a focus on following step-by-step processes accurately.
Must be results driven, highly adaptable and flexible
Set the highest standards in customer service
Be proactive and self-motivated

Beneficial skills, but not essential

Previous experience in professional services or legal environment.
Previous experience in a reception, front of house or administrative role
Knowledge of legal terminology, services, or client matter processes.
Well presented which a friendly, approachable and professional manner
High level of discretion and confidentiality

Additional Information

Some face-to-face client interaction will be required.
Comprehensive training will be provided.
Flexibility covering other branches during holidays and sickness absence may be required.

Pay: £21,157.50-£24,784.50 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Paid volunteer time
Private dental insurance

Work Location: In person

Quick apply

Refine Your Search

sales administrator jobs in wallsend, twr

Front of House Sales Assistant

After Sales Admin Co-ordinator

Sales & Logistics Administrator

Sales/Admin Assistant

Insurance Sales Administrator

Sales Administrator

Sales Admin- 6 month FTC

Customer Service & Internal Sales Coordinator

Internal Sales Administrator

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