Work from home Work, Jobs in Wallsend (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
2d
Estate Agent
The Property Experts —Felling
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Estate Agent Selling Luxury Homes
Fine and Country —Newcastle upon Tyne
- From £100,000 a year
- Remote
- Work from home
- Flexible schedule
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Personal Wealth Adviser
Lloyds Wealth —Newcastle upon Tyne
- £65,000 - £80,000 a year
- Full-time
- Remote
- Business development
- Work from home
- Life insurance
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
18h
Virtual Key Account Manager
IQVIA —Newcastle upon Tyne
- Remote
- Negotiation
- Employee discount
- Gym membership
Senior Research Associate - Social Care (Home Care) or Polypharmacy
Newcastle University —Newcastle upon Tyne
- £47,389 - £56,535 a year
- Full-time
- Remote
- Doctoral degree
- Care experience
- University
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Content Marketing Specialist (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- English
- Project management
- Bachelor's degree
- Annual leave
Quick apply
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Administrator
Boston Energy —South Shields
- Full-time
- Remote
- Organisational skills
Quick apply
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Global Campaigns Specialist (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Salesforce
- Analysis skills
- Project management
- Annual leave
Quick apply
Business Development Manager (BDM) - Morpeth - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Mitford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Mortgage Advisor
The Mortgage Experts —Felling
- £60,000 - £100,000 a year
- Remote
Quick apply
Senior Software Engineer (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Java
- AWS
- Mentoring
- Annual leave
Quick apply
Graduate Associate - Operations and Finance
C-Serv —Newcastle upon Tyne
- £26,500 - £28,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
Quick apply
21h
Software Engineer, Platform - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Azure
- AWS
- APIs

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Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

2 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

work from home jobs in wallsend

Customer Service Agent

Estate Agent

Estate Agent Selling Luxury Homes

Associate Product Usage Analyst (UK Remote)

Personal Wealth Adviser

Customer Success Manager

Virtual Key Account Manager

Senior Research Associate - Social Care (Home Care) or Polypharmacy

Technology Analyst - Operations (UK Remote)

Content Marketing Specialist (UK Remote)

Technology Analyst - PMO (UK Remote)

Administrator

Customer Success Lead

Global Campaigns Specialist (UK Remote)

Business Development Manager (BDM) - Morpeth - Circa 41k Package - 53k OTE Uncapped

Customer Success Manager

Mortgage Advisor

Senior Software Engineer (UK Remote)

Graduate Associate - Operations and Finance

Software Engineer, Platform - Newcastle, United Kingdom

I want to receive the latest job alerts for work from home in wallsend

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