Care concierge Work, Jobs in Walsall, Wmd (with Salaries)

Customer Service Representative - Customer Care
Homeserve —Walsall
- £28,000 a year
- Weekend availability
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
4d
Claims Advisor - Walsall
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
4d
Patient Dental Concierge
House of Dental Birmingham —Birmingham
- £12.21 - £14.50 an hour
- Full-time
- Customer service
- GP surgery experience
- Front desk
- Employee discount
Quick apply
Guest Operations Specialist BHX
Signature Aviation —Birmingham
- From £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
13d
Facilities Manager
St Andrew's Healthcare —Birmingham
- £45,000 - £57,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Service Colleague
ASDA —Dudley
- £12.71 an hour
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Fabricator Welder
Royal Terberg Group —Aldridge
- £41,319.57 - £44,230.63 a year
- Monday to Friday
- Travel
- Welding
- Communication skills
- Employee assistance programme
- Employee discount
13d
Cleaning Colleague
ASDA —Birmingham
- £12.71 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
9h
Service Optimisation Manager
Voyage Care —Lichfield
- Analysis skills
- Travel
- Communication skills
- Annual leave
HGV Technician
Royal Terberg Group —Aldridge
- £45,007.89 - £47,946.88 a year
- Maintenance
- Travel
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Mobile Support Host
Mitie —Birmingham
- £14 an hour
- Overtime
- Microsoft Outlook
- Customer service
- Computer literacy
Fabricator Welder
Dennis Eagle —Aldridge
- £41,319.57 - £44,230.63 a year
- Monday to Friday
- Travel
- Welding
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
HGV Technician
Dennis Eagle —Walsall
- £45,007.89 - £47,946.88 a year
- Maintenance
- Travel
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply
Customer Delivery Driver
ASDA —Stafford
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Senior Surveyor (Occupier Solutions)
BNP Paribas —Birmingham
- Full-time
- Annual leave
- Employee discount
Quality Control Technician
Dennis Eagle —Coventry
- Up to £36,085 a year
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Building Surveyor
BNP Paribas —Birmingham
- Full-time
- AutoCAD
- IT
- Communication skills
- Annual leave
- Employee discount
De Snag Painter
Dennis Eagle —Coventry
- Up to £18.43 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
ServiceNow Production Support Manager
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Credit Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount

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Customer Service Representative - Customer Care

Homeserve -
Walsall

Quick apply

Job details

Permanent
£28,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

Customer service
Plumbing

Full job description

About The Role

Do you thrive on customer conversations and making a real difference? HomeServe is currently recruiting Customer Service Representatives to join our busy Customer Care department at our Walsall site (WS2 7BN). Our Customer Care team is growing, and we are seeking motivated individuals who enjoy supporting customers at important decision points within their policy journey.

Salary: £28,000 per year
Contract: Permanent, Full-time (40 hours per week)

This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work 40 hours per week on a rotating shift pattern within the following operational hours:

Shift Rotation (4-weekly cycle):

Monday to Friday: 8.00am – 8.00pm (8.5-hour shifts with a weekend off)
1 in 2 Saturdays: 8.00am – 4.00pm (plus 4 weekdays worked)
1 in 6 Sundays: 10.00am – 4.00pm (plus 4 weekdays worked)
Bank Holidays will be on a rotational basis included within the rotation above

Where will I work?

You’ll be based full-time at our Walsall office (WS2 7BN) during your probation period. Once you've successfully passed probation, you'll be eligible for our hybrid working model. When the time comes, we’ll do our best to schedule late shifts and weekends to be worked from home, wherever possible.

About You

Who is HomeServe looking for?
We're on the lookout for enthusiastic, energetic and determined individuals to join our Customer Care team. In this role, you'll support our customers by answering queries about our policies and products at the point where they wish to cancel their policies, and where appropriate and compliant, you'll also offer additional products that meet their needs.

You don’t need specific qualifications or a particular background to join us as a Customer Service Representative. What we’re really looking for is customer service experience and the following qualities:

Resilient and able to stay calm and professional in challenging situations
A great listener who can understand what our customers need
Eager to learn about our products, services, and systems
Dedicated to delivering outstanding customer service
Detail-focused, so you can follow our processes accurately
Confident using a computer and learning new systems
Someone who enjoys working in a fast-paced, supportive and fun environment

We’ll teach you everything else. Our comprehensive training programme is designed to set you up for success. This is a fantastic opportunity to join a growing business and start building your career, with hands-on support, ongoing training, and great rewards along the way.

About Us

What can HomeServe offer me?

22 days' holiday (rising to 25), with the opportunity to buy extra days. Plus, take 2 paid days to volunteer for a charity of your choice
Access to hundreds of discounts via ORB – Our Recognition & Benefits platform, plus interest-free tech purchasing, Salary Finance, mortgage advice, and more (subject to eligibility)
Free HomeServe policy – giving you peace of mind at home
Pension scheme to support your future
Health & wellbeing benefits including Paycare for Work, Virtual GP access, Will Writing support, Care Concierge, and our Employee Assistance Programme
Free onsite parking and great links to local public transport
Cycle to Work Scheme
Free toast and refreshments to keep you fuelled throughout the day

Who is HomeServe?

With over 30 years’ experience in looking after UK homes, HomeServe is one of the country’s leading home assistance providers. From home cover and new boilers to one-off repairs, we’re always looking for ways to deliver better care to our customers.

Our expert teams are here to help with plumbing and drainage, boilers and heating, electrics, and even kitchen appliances. Whether it’s a scheduled service, a one-off repair, or a full installation, our Home Experts are ready to get the job done – quickly, safely, and with care.

What happens next?

If your CV is shortlisted, you’ll receive a call from us within 72 hours of applying to discuss your application further.

In-Person Interviews will begin on 6th July 2026, and if successful, your induction training will start on 3rd August 2026.

Quick apply

Refine Your Search

care concierge jobs in walsall, wmd

Customer Service Representative - Customer Care

Claims Advisor - Walsall

Patient Dental Concierge

Guest Operations Specialist BHX

Facilities Manager

Service Colleague

Fabricator Welder

Cleaning Colleague

Service Optimisation Manager

HGV Technician

Mobile Support Host

Fabricator Welder

HGV Technician

Customer Delivery Driver

Senior Surveyor (Occupier Solutions)

Quality Control Technician

Building Surveyor

De Snag Painter

ServiceNow Production Support Manager

Credit Controller (Client Finance - Birmingham)

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