Welfare benefits advisor Work, Jobs in Walsall (with Salaries)

NFU Mutual Breakdown Incident Advisor
RAC —Walsall
- Up to £28,260.66 a year
- Customer service
- Free parking
- Annual leave
5d
Supported Employment Advisor
Colebridge Trust —Birmingham
- £30,000 a year
- Full-time
- Microsoft Office
- No degree
- Travel
- Free parking
- Sick pay
Quick apply
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
11d
Firefighter (Fire Control) TRANSFER IN
West Midlands Fire Service —Birmingham
- Up to £34,415 a year
- Full-time
- Free parking
- Employee assistance programme
Learning & Talent Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Careers Advisor
South and City College Birmingham —Bordesley Green
- £30,105 - £37,356 a year
- Full-time
- English
People Advisor
The Belfry —Sutton Coldfield
- £31,221.00 - £31,221.84 a year
- Full-time
- Human resources
- Contracts
- Resort
- Free parking
- Employee discount
Quick apply
5d
Reward & Performance Partner
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Prevention Supervision & Support Officer (temporary 9 months)
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Microsoft Office
- Driving
- Free parking
- Employee assistance programme
3d
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
11d
Learner Recruiter/Apprenticeship Recruitment Consultant - Part Time
Juniper Training —Wolverhampton
- £16,800 - £30,000 a year
- Part-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Client Advisory Analyst
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Third Party Risk and Contracts Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Procurement Officer
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Personal Advisor - 1 year fixed term
Warwickshire County Council —Nuneaton
- £31,022 - £33,699 a year
- Full-time
- English
- Annual leave
- Employee discount
2d
Head of Investment Centre of Excellence
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Advisory Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Investment Analyst - Alternatives
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Assistant Accountant
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d

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welfare benefits advisor jobs near walsall

NFU Mutual Breakdown Incident Advisor

RAC -
Walsall

Apply Now

Job details

Permanent
Up to £28,260.66 a year
5 days ago

Benefits

Free parking
Annual leave
Company pension
Car scheme
On-site parking

Qualifications

Customer service

Full job description

About The Role

RAC has an exciting opportunity in our NFUM team as a Breakdown Incident Manager on a Full time Permanent basis. This will be based in our Bescot Head Office, Walsall.

The purpose of this position is to provide an efficient, responsive and quality telephony service to all National Farmers Union Mutual (NFUM) customers.

The Salary for this position is up to £28,260.66 - depending on experience

Shift patterns range between Monday – Sunday, 6am-10pm, Full Time - 35 hours per week

What we offer

At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:

Eligibility to join our bonus scheme.
23 Days Annual Leave
Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
FREE RAC Ultimate Complete Breakdown Service from Day One.
Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
FREE onsite parking.

When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!

We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

What you'll do....

Offer the best possible and cost-effective solution ensuring provision of a professional and quality service, which meets or exceeds customers needs and agreed organisational goals.

Respond to all incoming calls to customers broken down at the roadside quickly and effectively, to take full details of the breakdown, establish the driver’s entitlements and requirements.

Manage the time to attend the customer at the roadside through effective communication, identifying how the customer can be proactively managed through to satisfactory completion.

Ensure all relevant contact is made to customers to ensure their welfare and safety

Develop positive relationships with all colleagues within Roadside Services, taking responsibility for own actions, supporting others’ decisions and assisting Roadside Services in the delivery of inspirational customer service.

Liaise and communicate with internal and external contacts ensuring that resources are available and services are provided on a timely and efficient basis, taking responsibility for the quick and effective resolution of all customers’ needs.

Contribute to defined individual and team performance targets, which achieve profitability, growth and service excellence.

Constantly update and maintain product and skills based knowledge in order to provide inspirational service

Skillsets from a receptionist, contact centre or call centre background work well in this position as quality customer service is a priority. We are looking for a passionate and energetic colleague to join our growing NFUM Team where together we are all #OrangeHeroes!

Need to exhibit behaviours consistent with RAC core values:

Handle it Together
Exceptional Service
Raise The Bar
Own It

If this role fits your skillsets, go ahead and apply now!

Apply Now

Refine Your Search

welfare benefits advisor jobs in walsall

NFU Mutual Breakdown Incident Advisor

Supported Employment Advisor

Training Advisor

Firefighter (Fire Control) TRANSFER IN

Learning & Talent Manager

Careers Advisor

People Advisor

Reward & Performance Partner

Prevention Supervision & Support Officer (temporary 9 months)

Marcus by Goldman Sachs, Call Center Representative, Birmingham

Learner Recruiter/Apprenticeship Recruitment Consultant - Part Time

Client Advisory Analyst

Third Party Risk and Contracts Manager

Procurement Officer

Personal Advisor - 1 year fixed term

Head of Investment Centre of Excellence

Client Advisory Manager

Investment Analyst - Alternatives

Business Manager

Assistant Accountant

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