Service engineer Work, Jobs in Walsall Ws9 (with Salaries)

1st Line Service Desk Engineer
Midland Heart —Birmingham
- £32,269 a year
- Customer service
6d
Generator Service Engineer
Wernick Power Solutions —Walsall
- Full-time
- Customer service
- Maintenance
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Field Service Engineer
SHJ Medical & Lab Gas Specialists —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Project Engineering Manager
Babcock International —Walsall
- From £46,000 a year
- Full-time
- Management
- CAD
- Leadership
- Annual leave
Service and Repair Engineer
Centrica —Cannock
- £29,899.09 a year
- Full-time
- Employee discount
- Sick pay
Field Service Engineer UK
Signode —Aldridge
- Full-time
- Computer literacy
- English
- Microsoft Office
Quick apply
3rd Line Support Engineer
Clearcare Solutions Limited —Stafford
- £35,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
1d
Renewables Service & Repair Engineer
Sureserve —Birmingham
- £42,500 - £44,000 a year
- Monday to Friday
- Customer service
- Time management
- Annual leave
Quick apply
Project Engineer
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Operations Manager
Advance Catering Group —Birmingham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Continuous Improvement Engineer
Window Systems Division —Telford
- Full-time
- Computer literacy
- Engineering
- Microsoft Office
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
11d
Service Engineer
wavenet —Solihull
- Full-time
- Customer service
- Travel
- IT
Quick apply
Systems Engineer - Contractor
ESCO Maritime Solutions Ltd. —Rugeley
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
4d
Service Desk Engineer (Wealthspire)
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
Service Engineer
Carrier —Walsall
- £36,799 - £40,961 a year
- Full-time
- Mechanical knowledge
- Life insurance
- Referral programme
Traniee Motorhome Mechanic Technician
Signature Motorhomes Ltd —Wolverhampton
- £24,800 - £26,800 a year
- Full-time
- Heavy lifting
- Mechanic experience
- Sales
- Employee discount
Quick apply
7d
Field Service Engineer - Midlands
Royal Terberg Group —Aldridge
- £45,663.70 - £48,578.40 a year
- Monday to Friday
- Customer service
- Computer literacy
- Maintenance
- Employee assistance programme
- Employee discount
Building Services Engineer (West Midlands)
Unite Students —Birmingham
- Microsoft Office
- Supervising experience
- Plumbing
- Annual leave
- Employee assistance programme

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1st Line Service Desk Engineer

Midland Heart -
Birmingham

Apply Now

Job details

Permanent
£32,269 a year
6 days ago

Qualifications

Customer service
IT support
Help desk

Full job description

City:

Birmingham
Postcode:

B15 1LZ
Salary:

£32,269 per annum
Hours per Week:

35
Term:

Permanent
Closing Date:

17 June 2026

Do you enjoy helping people and solving problems? Are you confident talking to a wide range of users and making their day a little easier? If the answer is yes, we'd love to hear from you!

We're looking for a 1st Line Service Desk Engineer to join our busy IT Service Desk team. Whether you're at the start of your career or already have experience in IT support, this role offers the chance to develop further in a supportive and customer-focused environment.

This is a full-time, office-based role, working on a rota between the hours of 8am and 5pm, based at our head office in Birmingham City Centre.

In this role, your priority will be delivering a friendly, efficient, and customer-focused service to colleagues across the organisation. You'll be the first point of contact when someone needs help – whether that's with their laptop, telephony, applications, or other business systems. Using your problem-solving skills, you'll log, update, and resolve incidents and service requests, ensuring every customer receives an excellent experience while meeting or exceeding service targets.

We'll support you to expand your technical knowledge if you're still learning, but if you already have experience in IT Support, you'll have the opportunity to apply your skills straight away and build on them in a diverse and fast-paced environment.

Why join us?

You'll be part of a highly qualified and supportive team, learning from experienced colleagues while sharing your own knowledge.
You'll have the opportunity to strengthen both your technical and customer service skills, dealing with a wide variety of queries and systems.
You'll play a key role in helping us deliver a high-quality service to all of our customers at a time of exciting change and new technologies.

Our ideal candidate? We're looking for someone with a passion for great customer service, who is also keen to grow their technology career. You might already be working in IT support and looking for a new challenge, or you may be earlier in your journey with the enthusiasm and drive to learn quickly. Either way, you'll bring:

Evidence of working in a dedicated IT support or technical helpdesk role.
Proven experience diagnosing and resolving technical issues with laptops, telephony, and business applications / systems.
Direct experience using ticketing software to log, update, and manage tickets within agreed service levels.
Evidence of IT-specific customer care, detailing how they manage user expectations, handle difficult users, and maintain communication throughout the ticket lifecycle.

Please note, in order to be considered for this role we require a mandatory cover letter. This should include details around your experience specifically related to the customer journey, and should be no more than 500 words.

Who are we? We're one team working together for our tenants. We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Find out more about the role and who we're looking for by reviewing the Role Profile and the Midland Heart Mindset. To apply, simply register on our candidate portal and upload your CV along with a Cover Letter telling us:

Why you're interested in furthering your career in IT/Technology.
The customer service and technical skills you'd bring to the role.
Why you'd like to join Midland Heart.

We reserve the right to close this advert early depending on application numbers.

We're proud to be a Disability Confident Employer. Please let us know if you require any adjustments to help you succeed in the recruitment process.

Apply Now

Refine Your Search

service engineer jobs in walsall ws9

1st Line Service Desk Engineer

Generator Service Engineer

Field Service Engineer

Project Engineering Manager

Service and Repair Engineer

Field Service Engineer UK

3rd Line Support Engineer

Renewables Service & Repair Engineer

Project Engineer

Operations Manager

Continuous Improvement Engineer

Digital Workplace Engineer

Service Engineer

Systems Engineer - Contractor

DB&T Technical Engineer

Service Desk Engineer (Wealthspire)

Service Engineer

Traniee Motorhome Mechanic Technician

Field Service Engineer - Midlands

Building Services Engineer (West Midlands)

I want to receive the latest job alerts for service engineer in walsall ws9

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