Operational excellence team leader Work, Jobs in Waltham Cross, Ess (with Salaries)

Operations Manager – Retail Healthcare
Elior UK —Enfield
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
12d
Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
11d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Associate, Client Success Team - Capital Markets (London)
Royal Bank of Canada —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Regional CRM & Ops Executive - Fixed Term Contract
Deliveroo —London
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- No degree
10d
Process & Operational Excellence Delivery Manager
Arch Capital Group Ltd. —London
- Full-time
- Presentation skills
- Continuous improvement
- Organisational skills
Team Leader, Global Contact Centre
Dorchester Collection —London
- Management
- Customer service
- English
- Referral programme
12h
Director, Systems Operational Excellence, EMEA
Johnson Controls —London
- Full-time
- Customer service
- Project management
- Leadership
Asset Experience Services - Deputy Team Lead
JLL —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
GTM Enablement Specialist - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Spanish
- Sales
- Salesforce
- Annual leave
Quick apply
Team Leader – Customer Service Experience
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Management
- Customer service
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Operational Excellence Site Lead
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Management
- Engineering
- Leadership
- Flexible schedule
- Referral programme
Senior Business System Leader (Continuous Improvement)
Johnson Controls —London
- Full-time
- Up to 50% travel
- Engineering
- Master's degree
AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence
Amazon UK Services Ltd. - A10 —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
11d
Asset Experience Services - Team Lead
JLL —London
- Data analysis skills
- Microsoft Office
- Team management
Lead, Sourcing & Supplier Relations
McKesson —London
- Microsoft Excel
- Master's degree
- Project management

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operational excellence team leader jobs near waltham cross, ess

Operations Manager – Retail Healthcare

Elior UK -
Enfield

Quick apply

Job details

Permanent | Full-time
£57,000 a year
12 days ago

Benefits

Company car
Company pension
Paid volunteer time

Qualifications

Management
Sales
Customer service
Contracts
Retail management
Leadership
Food service management

Full job description

Lead a £12 million retail operation that makes a difference every day.
We're looking for an experienced Operations Manager to lead our retail operations across eight hospital sites in the South Region, overseeing a £12 million turnover business. This is an exciting opportunity to manage a diverse portfolio of staff and visitor restaurants, coffee shops, retail outlets and vending services, delivering exceptional customer experiences while driving commercial performance across a large, multi-site operation.
Working in partnership with our NHS clients, you'll lead high-performing teams, build strong stakeholder relationships and ensure operational excellence across your portfolio. This is a fantastic opportunity for a commercially minded leader who thrives in a fast-paced, customer-focused environment and is passionate about delivering outstanding retail services within healthcare.

What you'll be doing
As Operations Manager, you'll take ownership of a portfolio of hospital retail sites, ensuring they consistently deliver excellent customer service, commercial success and operational excellence. You'll:

Lead, coach and develop Site Managers and their teams across multiple hospital locations.
Drive retail sales and profitability while effectively managing budgets and financial performance.
Ensure outstanding customer experiences across restaurants, coffee shops, retail outlets and vending services.
Recruit, induct, train and support managers to build engaged, high-performing teams.
Build strong relationships with NHS stakeholders and clients, providing regular operational updates and maintaining excellent service standards.
Monitor compliance, health & safety and company procedures across all sites.
Lead the successful mobilisation and demobilisation of contracts, working closely with support functions to ensure a seamless transition.
Identify opportunities for continuous improvement, innovation and growth across your portfolio.

Working Pattern: 5 days over 7 (predominantly Monday to Friday)
Job ID: 7074
What can you bring?
We're looking for a passionate and commercially minded leader who thrives in a multi-site environment. You'll have:

Proven experience managing multiple sites and leading large operational teams.
Strong retail or contract catering management experience (healthcare experience is desirable).
A genuine passion for delivering exceptional customer service.
Excellent leadership skills with the ability to inspire, motivate and develop teams.
Strong financial and commercial acumen, with experience managing budgets and driving sales growth.
Excellent relationship-building and stakeholder management skills, with confidence working alongside clients and senior leaders.
The ability to prioritise, solve problems and deliver results in a fast-paced operational environment.

If you're an experienced multi-site leader looking for your next challenge and want to play a key role in delivering exceptional retail services within the NHS, we'd love to hear from you.

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
Leave for life’s important moments – whether family, personal or unexpected.
Give back time – paid volunteering days for the causes you care about.
Room to grow – career development and learning opportunities for all stages of your career.
Wellbeing first – mental health support and wellbeing perks.
Financial security – pension schemes and life assurance.
Drive in Style – Enjoy a company car or car allowance

One small thing— we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!

Quick apply

Refine Your Search

operational excellence team leader jobs in waltham cross, ess

Operations Manager – Retail Healthcare

Customer Service Centre Lead

Team Lead - US Operations

Senior Account Manager

People Operations Generalist

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Associate, Client Success Team - Capital Markets (London)

Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services

Regional CRM & Ops Executive - Fixed Term Contract

Process & Operational Excellence Delivery Manager

Team Leader, Global Contact Centre

Director, Systems Operational Excellence, EMEA

Asset Experience Services - Deputy Team Lead

GTM Enablement Specialist - 100% Remote - Europe

Team Leader – Customer Service Experience

Operational Excellence Site Lead

Senior Business System Leader (Continuous Improvement)

AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence

Asset Experience Services - Team Lead

Lead, Sourcing & Supplier Relations

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