Dealer Work, Jobs in Walton On Thames, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
8d
Junior Dealer
StoneX Group —London
- Weekend availability
- Microsoft Excel
- Computer literacy
- Analysis skills
4d
Experienced Dealer
Grosvenor Casinos —Reading
- Weekend availability
- Customer service
- In-person
Quick apply
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply
Senior Dealer
Grosvenor Casinos —Reading
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
Casino Dealer
Grosvenor Casinos —London
- Weekend availability
- Customer service
- In-person
Quick apply
Card Room Dealer - Casino
Grosvenor Casinos —London
- £14.24 an hour
- Overtime
- In-person
Quick apply
Vehicle Purchaser
Goldheart Automotive —Woking
- £26,000 - £70,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Flexitime
Quick apply
18h
Junior Dealer - Futures & FX
IG Group —London
- Full-time
- Hybrid work
- Communication skills
5d
Sales Executive
Horsham Geely —Horsham
- £31,000 - £80,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
Partnerships Executive (FTC)
Cazoo —Richmond
- Hybrid work
- Microsoft Powerpoint
- Sales
- APIs
- Employee discount
- Referral programme
8d
Area Business Manager - Headphones
Sony Europe BV, United Kingdom —Weybridge
- Full-time
- Sales
- Product management
- Communication skills
Sales Executive
Gatwick Honda —Crawley
- £31,000 - £80,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
Customer Support Advisor
Twofold Limited —Reading
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
1d
EVM UK WorkShop Manager
EVM UK —Horsham
- £55,000 - £60,000 a year
- Full-time
- Travel
- IT
- Automotive diagnostics
- Free parking
- Employee discount
Quick apply
6d
Area Sales Manager - Groundcare Machinery - £50K OTE
T H White Groundcare —Reading
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee discount
- Life insurance
Quick apply
8d
Poker Deck Dealer
The Hippodrome Casino —London
- £29,590 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Head of Watch Collecting
The Collecting Group —London
- Full-time
- Sales
Quick apply
New Media Specialist
BYD Europe —Hounslow
- Business development
- Marketing
- Negotiation
- Annual leave
Team Assistant
Pzena Investment Management —London
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
4d

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dealer jobs near walton on thames, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
8 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

dealer jobs in walton on thames, sry

Assistant Customer Service Manager

Junior Dealer

Experienced Dealer

Solutions Engineer

Senior Dealer

Casino Dealer

Card Room Dealer - Casino

Vehicle Purchaser

Junior Dealer - Futures & FX

Sales Executive

Partnerships Executive (FTC)

Area Business Manager - Headphones

Sales Executive

Customer Support Advisor

EVM UK WorkShop Manager

Area Sales Manager - Groundcare Machinery - £50K OTE

Poker Deck Dealer

Head of Watch Collecting

New Media Specialist

Team Assistant

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