Business Manager
At Big Motoring World, we are BIG on what matters to both our staff and customers. We are one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. Like our name suggests, we do everything BIG. BIG choice, BIG footfall and BIG opportunities to progress your career.
We are seeking individuals with a strong understanding of Finance & Insurance processes and products, who are ready to ensure that all customers and clients are received in an excellent and professional manner and that all finance admin staff operate a high-quality service at all times.
Role & Responsibilities:
- To take responsibility for all financial transactions (payments, proposals and completion of finance documents and refunds).
- To manage staff rotas and holiday, including ensuring that the branch is adequately covered at all times.
- Ensuring that the Finance team is fully trained and kept up to date and ensuring all relevant staff are FCA accredited.
- Maintain accurate and up to date records.
- Promotion and sale of all F&I products.
- Complete Demands and Needs and ensure only the correct policies are sold.
- Producing of relevant accurate reports for the senior management.
- Ensuring that a strong working relationship with all our providers and partners is maintained.
- Build and maintain a strong working relationship with all other departments and team members.
- Assist in management of the rota to ensure adequate cover at all times.
- Attend visits by external bodies and other associates of the company, as required.
- To assist other managers of other departments when required.
- Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
- To undertake administrative duties as required to support the Finance Team.
- Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
- To conduct any other reasonable duties as requested.
Essential Skills:
- Previous experience within the motor trade industry
- Confident team leader with strong administrative, interpersonal, and communication skills
- Solid understanding of F&I processes, products, and add-ons
- Professional and confident manner, with the ability to engage effectively with a diverse customer base
- Excellent written and verbal communication skills
- Strong organisational and time-management abilities
- Honest, reliable, and demonstrates high levels of integrity
- Flexible and proactive approach to work, with a focus on achieving results
- Ability to identify issues, add value, and follow through to ensure resolutions are maintained
- Collaborative team player with a positive attitude
- Adaptable to varying workloads and working patterns
- Literate, numerate, and proficient in computer systems and software applications
Desirable Skills:
- Full UK manual Driving Licence (desirable)
Why join us?
- Career Progression: We’re passionate about promoting from within. With thorough training across all our roles, you will have the opportunity to advance into senior roles and management positions.
- BIG Rewards: Get exclusive discounts from hundreds of retailers, team nights out and much more!
- Amazing Facilities: You’ll be working in our state-of-the-art, brand-new building. On-site parking available.
Apply now to start your journey with BIG!
#IND004
Job Type: Full-time
Pay: £35,000.00-£42,500.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
