Client services manager Work, Jobs in Wantage, Oxf (with Salaries)

Customer Service Manager (CSM)
F CHURCH LTD —Abingdon
- £38,000 - £45,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Free parking
- Employee discount
Quick apply
10d
Client Services Manager
Upstreamly —Oxford
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Accounting
- Leadership
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
6d
Account Manager
Building Materials Nationwide —Reading
- £30,000 - £40,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
Account Manager
Tomorrow's Guides —Hungerford
- £25,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
4d
Head of Service & Customer Experience
Chris Lewis Group —Oxford
- Leadership
Internal Account Manager
Berkshire Labels —Hungerford
- £30,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
7d
Programme Manager
Saïd Business School —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Project management
- University
- Travel
4d
Bid Manager
Forensic Access Group —Wantage
- £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Free parking
- Gym membership
Quick apply
Business Development Manager
Valda Energy —Bicester
- Up to £43,000 a year
- Remote
- Business development
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Employee assistance programme
New Business Sales Manager
TravelodgeHotels —Thame
- £33,000 - £35,000 a year
- Monday to Friday
- Hybrid work
- Hotel
- Communication skills
- Employee discount
Quick apply
Key Account Manager
Thatcham Research —Thatcham
- £45,000 - £45,052 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Project Manager
Assystem —Reading
- Hybrid work
Assistant Branch Manager
Howden Group Holdings —Oxford
- Full-time
- Hybrid work
- Employee discount
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Business Development Manager
Automation Consultants Ltd —Reading
- £40,000 - £55,000 a year
- Sales
- Business development
- AWS
- Flexible schedule
Assistant Project Manager (PMO)
WSP —Reading
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Flexitime
- Work from home
Corporate Account Manager, UK
CrowdStrike —Reading
- Full-time
- Sales
- Communication skills
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply

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Customer Service Manager (CSM)

F CHURCH LTD
Abingdon

Quick apply

Job details

Permanent | Full-time
£38,000 - £45,000 a year
10 days ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

Customer service
Analysis skills
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Overview

long established plumbing and heating maintenance and install company.

We are seeking a dynamic and experienced Customer Service Manager (CSM) to lead our customer service team. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional customer satisfaction, and fostering a positive team environment.

strong management and communication skills, are essential for this role. The CSM will play a pivotal role in analysing customer feedback, implementing service improvements, and maintaining high standards of service delivery across multiple channels.

Responsibilities

Lead ,grow and maintain our large customer base ensure efficient and professional support is provided to clients.
Develop and implement customer service policies, procedures, and standards aligned with organisational goals.
Analyse customer feedback and data to identify trends, areas for improvement, and opportunities for enhancing the overall customer experience.
Manage escalations effectively, resolving complex issues promptly while maintaining positive relationships with clients
Foster a collaborative team environment that encourages continuous improvement and high performance.
Collaborate with other departments to ensure seamless service delivery and address any operational challenges.
Maintain comprehensive records of customer interactions, complaints, and resolutions to support ongoing analysis and reporting.

Requirements

Proven management or supervisory experience within a customer service environment.
Strong leadership skills with the ability to work under pressure
Excellent communication skills
Strong analysis skills to interpret customer data and feedback effectively.
Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to handle complex situations with professionalism and tact.
Experience in developing strategies that improve customer satisfaction metrics.
Ability to work collaboratively across departments to achieve organisational objectives. This role offers an exciting opportunity for a dedicated professional passionate about delivering outstanding customer service while leading a motivated team towards excellence.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in wantage, oxf

Customer Service Manager (CSM)

Client Services Manager

Account Manager

Account Manager

Head of Service & Customer Experience

Internal Account Manager

Programme Manager

Bid Manager

Business Development Manager

Key Account Director - FM Services

Senior Account Manager

New Business Sales Manager

Key Account Manager

Project Manager

Assistant Branch Manager

Senior Customer Success Manager

Business Development Manager

Assistant Project Manager (PMO)

Corporate Account Manager, UK

Client Service Director

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