Service administrator Work, Jobs in Wantage, Oxf (with Salaries)

Charity Data and Income Administrator
Dingley's Promise —Newbury
- £28,000 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Excel
- Travel
Quick apply
8d
Information Rights Administrator
UK Atomic Energy Authority —Culham
- £32,903 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Patient Administrator
Newmedica —Abingdon
- £26,500 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Customer Services Administrator
UK Health Security Agency —Didcot
- £27,335 - £28,442 a year
- Temporary
- Customer service
- Administrative experience
- Presentation skills
13d
Forensic Administrator - Littlemore, Oxford
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
12d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Sales Administrator and Customer Service Assistant
Polythene UK —Witney
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
14d
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
4d
Office Manager/Administrator, Facilities - Part Time FTC
Bloomsbury Publishing PLC —Oxford
- £20,574 - £36,006 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- IT
- Employee assistance programme
11d
Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
4d
Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- £24,784.50 a year
- Hybrid work
- ERP systems
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Parish Clerk and RFO
Lambourn Parish Council —Lambourn
- £34,412 - £42,839 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Sick pay
Quick apply
19h
Programme Coordination Administrator
ECMWF —Reading
- £63,134 - £80,631 a year
- Remote
- English
- Administrative experience
- Project management
16h
Service and Contracts Administrator
Bramah Safeguarding CIC —Winnersh
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
Consultancy Administrator
FAI Farms —Oxford
- £27,000 - £30,000 a year
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Annual leave
- Sick pay
Quick apply
Sales, Logistics & Customer Service Administrator
Tekdis Ltd —Calcot
- £25,000 - £32,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Utilities Administrator
Network Plus —Hermitage
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
11d
Administrator - Farm Office
Larkmead Veterinary Group —Cholsey
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Annual leave
- Gym membership
Quick apply
22h
Purchase Order Administrator
OKA DIRECT LIMITED —Milton
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee assistance programme
- Employee discount
Quick apply
6d
PET Mobile Booking Administrator
Alliance Medical Ltd —Oxford
- £27,976 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
12d

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Charity Data and Income Administrator

Dingley's Promise -
Newbury

Quick apply

Job details

Permanent | Part-time
£28,000 a year
8 days ago

Benefits

Additional leave
Company pension

Qualifications

CRM software
Microsoft Excel
Fundraising
HMRC
Marketing

Full job description

Job Title: Charity Data and Income Administrator

Hours: 15 hours per week (Monday to Friday)

Salary: £28,000 per annum (pro rata) depending on experience

Location: Remote with occasional travel to head office in Newbury and our centres

At Dingley’s Promise, we believe every child with Special Educational Needs and Disabilities (SEND) deserves the very best start in life — to play, to learn, and to belong alongside their peers in their local community. We work every day to remove barriers, support families, and champion truly inclusive early years education across the UK. Behind every service we deliver, every family we support, and every child we help to thrive, there are the people who make it possible through generosity and belief in our mission. This role exists to ensure that every act of kindness, every donation, and every contribution is handled with care, accuracy, and respect — so that supporters can see the real difference they are making in children’s lives.

The Charity Data and Income Administrator plays a vital role in ensuring that every donation to Dingley’s Promise is accurately recorded, carefully managed, and meaningfully connected to the impact it creates for children with SEND. This role safeguards the integrity of our financial and supporter data, ensuring we can trust what we know about our income, our supporters, and our growth as a charity. Working closely with the Head of Fundraising and finance colleagues, you will ensure that income is processed correctly, Gift Aid is maximised, and our CRM system (Donorfy) is maintained to the highest standard. This is a role for someone who finds purpose in precision — who understands that accurate data is not just administration, but the foundation that enables life-changing work for children and families.

Key Responsibilities:

Every Donation Matters

Process and record all charitable income with accuracy and care across online, offline, and cash giving channels.
Ensure every donation — whether large or small — is correctly acknowledged, allocated, and recorded within Donorfy.
Investigate and resolve discrepancies so that supporter generosity is always reflected correctly.
Support monthly reconciliation with finance colleagues to ensure complete and accurate income reporting.
Handle cash donations and collections in line with strict governance and safeguarding procedures.

Maximising Support Through Gift Aid

Ensure Gift Aid is claimed accurately and efficiently, maximising the value of every eligible donation.
Maintain compliant records in line with HMRC requirements and charity best practice.
Help ensure we never miss an opportunity to turn generosity into greater impact for children.

Protecting and Strengthening Our Data

Take ownership of the day-to-day quality and integrity of the Donorfy CRM system.
Ensure supporter and donor information is accurate, up to date, and handled in full compliance with GDPR.
Carry out regular data cleansing, deduplication, and quality checks.
Ensure supporter preferences are respected and recorded with care and accuracy.
Provide support and guidance to colleagues and volunteers using the database.

Insight That Drives Impact

Produce accurate and timely income reports to support fundraising, planning, and financial decision-making.
Identify trends in giving and supporter engagement to help the team understand and grow our income.
Support forecasting and budgeting by ensuring high-quality financial data is available when needed.

Supporter Care and Relationships

Respond to donor and supporter queries with professionalism, empathy, and care.
Ensure all interactions with supporters are recorded accurately, building a full picture of engagement and impact.
Support stewardship by ensuring donors are thanked promptly and meaningfully.
Handle sensitive communications (including in-memory and legacy giving) with compassion and discretion.

Supporting the Wider Fundraising Team

Provide administrative support to fundraising colleagues to help maximise income generation.
Support fundraising events and activities where required, including occasional evenings and weekends.
Assist with inbox management, communications, and volunteer coordination within the fundraising function.

Person Specification

What You Bring

At least 2 years’ experience in a finance, charity, or data administration role.
A strong understanding of financial processes including reconciliation, coding, and audit requirements.
Experience working with CRM systems (Donorfy or similar) and managing complex datasets.
A high level of accuracy and attention to detail in all aspects of data and financial processing.
Experience handling multiple income streams and online fundraising platforms.
Confidence using Microsoft Excel and producing clear, accurate reports.

Knowledge & Understanding

Understanding of Gift Aid processes and HMRC compliance.
Knowledge of GDPR and the importance of protecting supporter data.
Awareness of fundraising principles and the importance of donor stewardship.
Appreciation of how accurate data underpins charitable impact.

Skills & Attributes

A belief that detail matters — and that accuracy enables impact.
A calm, methodical approach to managing multiple priorities.
Confidence communicating with colleagues, donors, and supporters in a sensitive and professional way.
A proactive mindset, with a willingness to improve systems and ways of working.
Integrity, discretion, and pride in handling data that represents real people and real generosity.
A genuine motivation to contribute to a mission that changes children’s lives.

Desirable

Experience with Gift Aid submission processes.
Experience supporting fundraising campaigns or events.
Experience working in the children’s or SEND charity sector.

Ready to Make a Difference?

Apply today and help shape the future of inclusive early years education at Dingley’s Promise.

“Dingley’s Promise are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a robust vetting process, including an enhanced DBS Check and Reference History Checks”

We are an equal opportunity employer and welcome applications from all sections of the community. We value diversity and inclusion, selecting staff based solely on skills, experience, and qualifications. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, race, sex, sexual orientation, religion, or belief, and are committed to maintaining a respectful and inclusive workplace.

Ref: DINGLEY1

Pay: £28,000.00 per year

Benefits:

Additional leave
Company pension

Work Location: Hybrid remote in Newbury (Berkshire)

Quick apply

Refine Your Search

service administrator jobs in wantage, oxf

Charity Data and Income Administrator

Information Rights Administrator

Patient Administrator

Customer Services Administrator

Forensic Administrator - Littlemore, Oxford

Senior Customer Relationship Administrator

Sales Administrator and Customer Service Assistant

Patient Pathway Administrator

Office Manager/Administrator, Facilities - Part Time FTC

Pathway Administrator

Customer Relationship Administrator

Parish Clerk and RFO

Programme Coordination Administrator

Service and Contracts Administrator

Consultancy Administrator

Sales, Logistics & Customer Service Administrator

Utilities Administrator

Administrator - Farm Office

Purchase Order Administrator

PET Mobile Booking Administrator

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