Customer experience specialist Work, Jobs in Wappenham, Nth (with Salaries)

Customer Experience Specialist (Automotive)
Percepta —Daventry
- £26,691 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
8d
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Financial services
- Work from home
- Gym membership
Companion Driver
Daisy and Greg Services Limited —Buckingham
- £29,600 - £31,000 a year
- Customer service
- No experience needed
- English
- Paid training
- Annual leave
Quick apply
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Sales
- Customer service
- Organisational skills
- Work from home
- Employee discount
Talent Acquisition Specialist
SHI International Corporation —Milton Keynes
- Full-time
- Microsoft Excel
- Data analysis skills
- Bachelor's degree
Junior Recruitment Consultant
Christy Media Solutions —Milton Keynes
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
Quick apply
12d
Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
B2B Agency Campaign Manager
Return on Investment Ltd —Milton Keynes
- Full-time
- Hybrid work
- Project management
- Marketing
- Annual leave
- Gym membership
Quick apply
Customer Experience Specialist - Accounting
Xero —Milton Keynes
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Accounting
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
6d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
In Store Promoter | £14.50 per hour + Commission | Immediate Start
OnPoint Retail Ltd —Milton Keynes
- £14.00 - £14.50 an hour
- 8 hour shift
- Customer service
- English
- In-person
Quick apply
UK-BC Service Trainee - Croughton (PT25) Req #2260
OMBP —Brackley
- £13.40 - £14.58 an hour
- Part-time
- Customer service
- Microsoft Office
- Computer skills
Quick apply
Track and Maintenance Assistant
Orchestrate Ltd —Towcester
- Up to £27,976 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Bereavement leave
Quick apply
6d
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Life insurance
Quick apply
14d
Admissions Adviser
The Bedford College Group —Wellingborough
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
13d
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
Development Coach
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
13d
People Operations Specialist (FTC)
BSI —Milton Keynes
- Full-time
- Human resources
- Organisational skills
- SharePoint
- Annual leave
- Bereavement leave
Mental Health Act and Compliance Administrator
Elysium Healthcare —Milton Keynes
- £27,820 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply

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customer experience specialist jobs near wappenham, nth

Customer Experience Specialist (Automotive)

Percepta -
Daventry

Quick apply

Job details

Full-time
£26,691 - £30,000 a year
8 days ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Customer Experience Specialist (Automotive)
GB-ENG-Daventry

Description

Drive your career forward as a Customer Experience Specialist at Percepta! Our teams are the engines behind every experience. Trained, empowered, and inspired to think beyond the expected, they turn everyday interactions into memorable moments that move brands forward. If you're inspired by great customer experiences and want to grow in a people-first culture, you're exactly where you need to be. Join Percepta and build a career where your work matters, and your growth is a priority.

Start Date: Monday 21st September 2026

Location: Daventry, Northamptonshire, NN11 8NT

Salary Range: £26,691 - £30,000 (On-target earnings inclusive of Performance Bonus)

Work Arrangement: Hybrid (2 days onsite / 3 days at home)

Hours: 40 hours (per week)

Shifts: Weekly rotating pattern within Monday – Friday (8:00 AM – 6:00 PM) and approximately one in 5 Saturdays (8:30 AM –5:00 PM)

On-site paid Training and IT equipment provided.

Please note: No annual leave will be permitted during the training and onboarding period.

Training & Onboarding: Candidates must be available to attend all training and onboarding sessions from Monday, 21 September to Friday 7th November 2026.

What You’ll Be Doing:

We’re looking for a Customer Experience Specialist to support customers of a globally recognised automotive brand. You’ll be the trusted point of contact, listening, problem-solving, and building genuine customer loyalty through every interaction. You’ll handle inbound/outbound calls, emails, and chats, acting as the Single Point of Contact for enquiries, product and technical questions, and after-sales support. A high standard of written communication is required.

During a Typical Day, You’ll:

Deliver outstanding customer experiences with ownership and empathy
Provide product and service support with confidence
Guide conversations professionally using active listening
Work with Sales, Technical, Warranty, Dealers & other teams to fully resolve issues
Manage calls, emails & chats with strong follow-up
Use CRM, knowledge base, and all available tools to resolve customer concerns
Use customer satisfaction tools when needed (e.g., financial assistance, service plans

What You Bring to the Role:

Customer Service or Contact Centre background
Interest in the automotive industry is a plus
Excellent written and verbal communication
Strong attention to detail & grammar
Confident, professional, calm under pressure
Skilled at listening, resolving conflict & influencing others
Comfortable using multiple systems/screens and MS Office
Professional conduct with all customers & stakeholders

What You Can Expect:

22 days annual leave (increases each year for the first 5 years) + bank holidays
Life Assurance at 4× salary
Contributory pension scheme
Private Medical Insurance
Travel insurance for you and your family (scheme rules apply)
Discounted dental cover
Discounts on new vehicles
Employee Assistance Program (EAP)
Paid onsite training + all IT equipment provided
Supportive, hybrid working environment
Award-winning Employee Rewards & Recognition Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialised in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organisation, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

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Refine Your Search

customer experience specialist jobs in wappenham, nth

Customer Experience Specialist (Automotive)

Customer Service Specialist

Companion Driver

Cruise Travel Expert

Talent Acquisition Specialist

Junior Recruitment Consultant

Customer Service Representative

B2B Agency Campaign Manager

Customer Experience Specialist - Accounting

Intelligence and Incident Response Co-ordinator

Trainee Customer Service Representative (CSR)

In Store Promoter | £14.50 per hour + Commission | Immediate Start

UK-BC Service Trainee - Croughton (PT25) Req #2260

Track and Maintenance Assistant

Client Support Advisor

Admissions Adviser

Collections Specialist

Development Coach

People Operations Specialist (FTC)

Mental Health Act and Compliance Administrator

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