Guest experience manager Work, Jobs in Wapping, Gtl (with Salaries)

Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
5d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
8d
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
14d
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Manager
Cairn Group —London
- Full-time
- Hospitality
- Hotel
- Hotel experience
Quick apply
5d
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
1d
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
9d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
14d
Front Office Manager
Vignette Collection —London
- Weekend availability
- Management
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
VENUE GENERAL MANAGER
JAGUARSHOES COLLECTIVE —Hackney
- £40,000 - £50,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
17h
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
5d
Assistant Manager - Guest Experience and Operations
The View from The Shard —London
- Up to £34,900 a year
- Temporary
- Hospitality
- Management
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Guest Services Manager - Nights
InterContinental —London
- £45,512.61 a year
- Overtime
- Microsoft Office
- Hotel
- Leadership
- Employee discount
- Life insurance
Part Time Studio Assistant (Flexible)
Splatter Paint Studio Limited —London
- £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
2d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Guest Service Manager
Focus Hotels Management —East London
- £28,600 a year
- Full-time
- Bar
- Customer service
- Hotel
Quick apply
7d
London (Hoxton Sq) - STARS Front of House, Brand Ambassador,
Securitas UK —London
- £16.50 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Guest Experience Host/Hostess
The View from The Shard —London
- £13.10 an hour
- Temporary
- Serving
- Hospitality
- Sales
- Employee discount
Quick apply

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Corporate Guest Services Manager

Portico Corporate Reception Management -
London

Quick apply

Job details

Full-time
£50,000 a year
5 days ago

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Leadership

Full job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico is looking for an exceptional Guest Services Manager to lead the delivery of world class Boardroom and Front of House services provided by our team at the Bristol, Reading and London offices of a revered law firm.

Acting as the heartbeat of the operations, you’ll create a welcoming and community focused environment while ensuring seamless service across all touchpoints.

Key responsibilities include:

Lead the delivery of all Portico services including Reception, Boardrooms and Switchboard.
Build strong relationships with colleagues and clients, becoming the trusted “go to” person on site.
Create a warm, engaging workplace experience that enhances daily life for the firm’s colleagues.
Manage, motivate and develop a diverse team, ensuring high performance and exceptional service.
Oversee staffing, SOPs, audits, KPIs and SLAs to maintain consistently high standards.
Produce monthly client reports and act as the key escalation point for senior leadership.
Work closely with stakeholders on projects, co working initiatives and service improvements.
Ensure compliance with security, health & safety and employment legislation.
Regularly visit the Bristol and Reading offices as part of your leadership remit.

Hours: 40 hours per week, Mon-Fri
Salary: £50,000 per annum

Qualifications

Extensive leadership experience in a high-end corporate or premium service environment.
Proven ability to lead large, dynamic teams and develop future leaders.
Strong client service background with a passion for creating memorable experiences.
Confident communicator who builds rapport, trust and positive relationships at all levels.
Strategic thinker with a proactive, solutions focused mindset.
High attention to detail, polished personal presentation and a calm, professional manner.
Experience with meeting room booking systems (e.g. Condeco), visitor management tools, helpdesk systems, and AV/conferencing platforms (Zoom, Teams).

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Quick apply

Refine Your Search

guest experience manager jobs in wapping, gtl

Corporate Guest Services Manager

Guest Experience Manager, Pre-Opening - The St. Regis London

Reception Manager/Concierge Monday - Friday

Experience & Engagement Manager

Guest Service Manager