Helpdesk administrator Work, Jobs in Wapping, Gtl (with Salaries)

Helpdesk Administrator
CBRE Local UK —London
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
14d
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
4d
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Human Resources Administrator
Baily Garner —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Quick apply
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
6d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
3d
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Aspire Assist Agent
Land Securities —London
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
21h
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
10d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6d
FM Contract Administrator
R&A Consultants Ltd —Westminster
- £43,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
10d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Facilities Assistant - Apprentice
Goodwin Procter LLP —London
- Full-time
- English
- Organisational skills
- Communication skills
1d

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Helpdesk Administrator

CBRE Local UK
London

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Job details

Permanent

Full job description

Posted: 27/05/26 Recruiter: CBRE Local UK Reference: 3114742023 Type: Permanent Salary: Competitive Location: London Description: CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Helpdesk Coordinator
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London.

As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business.
Quality

Manage CAFM system as key user on site including PPM records, reactives and reporting.

Answer calls/email for the business in a timely fashion

Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.

Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment

Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is

Contract:

Alongside Contract Support assist with the monthly customer report.

Provide comprehensive reports relating to all jobs raised through the CAFM system.

Analysis and comprehension of reports relating to CAFM system.

Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support.

Logging hazards & customer feedback on the QHSE Management Portal

Perform any other duties or responsibilities as requested by the CM or Management Team.

Person Specification:

Organised - Works in a structured way. Thinks ahead to prioritise workload

Logical - Works in a clear and consistent manner

Attention to detail - Thorough in carrying out a task, with a high degree of accuracy

Assertiveness - Confident, effective in putting across point of view to others

Persistence - Follows through to resolution

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