Identity manager Work, Jobs in Wapping, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
General Manager
BAO —London
- £50,000 - £58,000 a year
- Overtime
- Hospitality
- Bar
- Organisational skills
Quick apply
9d
Front Office Manager
Vignette Collection —London
- Weekend availability
- Management
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Project Support Officer
MI6 - Secret Intelligence Service —London
- £50,740 - £54,938 a year
- Part-time
- Presentation skills
- Annual leave
Regional Retail Manager (London Region)
Sephora —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee discount
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Product Manager- Company Screening
Bloomberg —London
- Product management
- APIs
- AI
2d
Duty Manager
Vignette Collection —London
- Weekend availability
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
2d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Business Analysis Manager – Trading IT
SmartestEnergy —London
- £105,000 a year
- Hybrid work
- Travel
- IT
- Leadership
Quick apply
6d
Delivery Manager III
RELX —London
- Full-time
- Agile
Assistant store manager- Stratford- London
Michael Kors —London
- £45,000 - £65,000 a year
- Full-time
- Management
- Sales
- English
- Annual leave
- Employee assistance programme
Newham Independents Political Assistant
Newham Council —London
- £45,750 - £49,056 a year
- Part-time
- Administrative experience
- Organisational skills
1h
Category Assistant - SEPHORA Collection
Sephora —London
- Full-time
- Microsoft Excel
- Communication skills
- Time management
- Employee discount
Test Manager
WHSmith Travel —London
- Full-time
- Azure
- Analysis skills
- APIs
Quick apply
2d
Delivery Manager
The King's Trust —London
- £33,005 - £41,256 a year
- Full-time
- Data analysis skills
- Organisational skills
- Annual leave
- Employee discount
9d
Optimisation Manager, PlayStation Plus
PlayStation Global —London
- Hybrid work
- Project management
- Organisational skills
- IT
Quick apply
7d
Club Manager Westfield Studios (40 hours)
Gymbox —London
- £35,000 - £40,000 a year
- Full-time
Quick apply
7d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

identity manager jobs in wapping, gtl

Client Engagement Manager

Customer Support - Manager, LONDON

General Manager

Front Office Manager

Project Support Officer

Regional Retail Manager (London Region)

Senior Customer Success Manager - UK

Product Manager- Company Screening

Duty Manager

Senior Customer Success Manager

Business Analysis Manager – Trading IT

Delivery Manager III

Assistant store manager- Stratford- London

Newham Independents Political Assistant

Category Assistant - SEPHORA Collection

Test Manager

Delivery Manager

Optimisation Manager, PlayStation Plus

Club Manager Westfield Studios (40 hours)

Customer Support Manager

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